---
title: "Contract for the Provision of Maintenance, Support and Engineering for Mitel UC Platform to South, Central and West Commissioning Support Unit"
ocid: "ocds-b5fd17-4af12499-5462-4fb7-83cb-87f81ed51519"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4af12499-5462-4fb7-83cb-87f81ed51519"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4af12499-5462-4fb7-83cb-87f81ed51519.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4af12499-5462-4fb7-83cb-87f81ed51519.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2021-05-28"
---

# Contract for the Provision of Maintenance, Support and Engineering for Mitel UC Platform to South, Central and West Commissioning Support Unit

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-4af12499-5462-4fb7-83cb-87f81ed51519

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## Summary

The NHS South, Central and West Commissioning Support Unit has completed a procurement process for the contract titled "Contract for the Provision of Maintenance, Support and Engineering for Mitel UC Platform." This contract, awarded to Maintel Europe Limited, includes the provision of telecommunication services under the category of "Telecommunications equipment and supplies." The contract period runs from May 1, 2021, to March 31, 2023, following a backdated commencement from April 1, 2021. The contract was awarded via a selective procurement method using a call-off from the Crown Commercial Services Network Services 2 framework (RM3808). The award was published on May 28, 2021.

This tender opens avenues for growth particularly for SMEs in the telecommunications sector, as it involves ongoing maintenance and support for the Mitel UC Platform. Companies with expertise in IP telephony services, engineering, and related telecommunications support are well positioned to compete in similar future bids. Engaging in this contract could enable businesses to establish long-term relationships with NHS entities, enhancing their visibility and reputation in the public procurement marketplace.

## Notice

NHS South, Central and West Commissioning Support Unit (SCW) have awarded a contract for provision of Mitel Licences and Support to NHS South Central and West (SCW) to Maintel Europe Limited via Crown Commercial Services (CCS) Framework for Crown Commercial Services Network Services 2 (RM3808) - Lot 5 IP Telephony Services Mitel Licence and Support expired on 31 March 2021. Licence and Support shall continue from expiry date. Therefore the contract shall be back dated to 01 April 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7036db30-660e-475c-8ff4-d3c30aecf75f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 May 2021 |
| Submission deadline | 13 Apr 2021 |
| Future notice date | Not specified |
| Award date | 28 Apr 2021 |
| Contract period | 30 Apr 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,002 |
| Lots value | Not specified |
| Awards value | £77,002 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 28 May 2021 at 14:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7036db30-660e-475c-8ff4-d3c30aecf75f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7036db30-660e-475c-8ff4-d3c30aecf75f
  28th May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4af12499-5462-4fb7-83cb-87f81ed51519. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4af12499-5462-4fb7-83cb-87f81ed51519.json.