---
title: "Online engagement portal"
ocid: "ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2025-12-04"
---

# Online engagement portal

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3.json)

## Summary

Wirral Borough Council, based in Birkenhead, England, has completed the procurement process for an online engagement portal under the industry category of IT services, which includes consulting and software development. The tender process was conducted through an award via Crown Commercial Services G-Cloud 14 framework. The procurement stage was the award, with the contract being active as of 12th October 2025 and set to conclude on 11th October 2028. The contract, valued at £57,100, was awarded to Granicus-Firmstep Ltd, a large-scale supplier. This contract is earmarked for delivery within the United Kingdom, specifically in England.

This procurement offers significant opportunities for businesses specialising in IT consulting, software development, or internet services. While the tender has been awarded, companies in similar fields can find inspiration to pursue future contracts, especially those publicised via frameworks like G-Cloud. Companies that can deliver innovative digital solutions, particularly larger-scale enterprises familiar with government frameworks, are well-suited for such engagements. This contract highlights the potential growth within public sector projects targeting digital transformation and online engagement initiatives.

## Notice

Online engagement portal Additional information: award via Crown Commercial Services G Cloud 14 RM1557.14 (has 12 months extension)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9d0fa288-21c4-420c-b123-25dc76acb800 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2025 |
| Submission deadline | 30 Sep 2025 |
| Future notice date | Not specified |
| Award date | 10 Oct 2025 |
| Contract period | 11 Oct 2025 - 11 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £57,000 |
| Lots value | Not specified |
| Awards value | £57,100 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Dec 2025 at 11:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9d0fa288-21c4-420c-b123-25dc76acb800

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9d0fa288-21c4-420c-b123-25dc76acb800
  4th December 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wirral.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4b010d58-85bd-42d3-b7df-bf6083adeee3.json.