---
title: "Targeted Communications System"
ocid: "ocds-b5fd17-4b2ed634-d545-46c9-8df3-5ccbd74aa1e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b2ed634-d545-46c9-8df3-5ccbd74aa1e5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4b2ed634-d545-46c9-8df3-5ccbd74aa1e5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4b2ed634-d545-46c9-8df3-5ccbd74aa1e5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHESHIRE EAST COUNCIL"
published: "2024-12-19"
---

# Targeted Communications System

Buyer: CHESHIRE EAST COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4b2ed634-d545-46c9-8df3-5ccbd74aa1e5

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## Summary

Cheshire East Council has completed the procurement process for a "Targeted Communications System" aimed at enhancing customer experience communications. The contract falls under the "Software package and information systems" category and is planned for implementation in the North West region of the United Kingdom. The tender, which followed a selective procurement method via a call-off from a framework agreement, had a tender period ending on 2nd December 2024 and a contract period from 7th December 2024 to 6th December 2028. The contract was awarded to Granicus-Firmstep Limited on 5th December 2024, with a total value of £131,650.52.

This tender presents significant growth opportunities for businesses specialising in digital communications and software systems, particularly those with experience in supporting customer experience initiatives. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) might find similar tenders favourable, given the inclusivity of such organisations in this procurement process. Companies with a strong portfolio in digital tools and software solutions can leverage this contract to build a trusted relationship with public sector buyers, like Cheshire East Council, potentially leading to further opportunities in the public sector.

## Notice

Targeted Communications System Key Digital Comms tool for supporting Customer Experience Communications

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2056865-ae08-4181-9599-ccfe7ca55a37 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2024 |
| Submission deadline | 2 Dec 2024 |
| Future notice date | Not specified |
| Award date | 5 Dec 2024 |
| Contract period | 7 Dec 2024 - 6 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £131,650 |
| Lots value | Not specified |
| Awards value | £131,650 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST COUNCIL |
| Locality | SANDBACH |
| Post town | Crewe |
| Postcode | CW2 5DH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Willaston and Rope |
| Westminster constituency | Crewe and Nantwich |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Dec 2024 at 14:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2056865-ae08-4181-9599-ccfe7ca55a37

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d2056865-ae08-4181-9599-ccfe7ca55a37
  19th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b2ed634-d545-46c9-8df3-5ccbd74aa1e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4b2ed634-d545-46c9-8df3-5ccbd74aa1e5.json.