---
title: "NetScout Support Renewal"
ocid: "ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-07-27"
---

# NetScout Support Renewal

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36.json)

## Summary

The procurement process for the "NetScout Support Renewal" contract, initiated by the UK Shared Business Services Limited, focuses on IT services including consulting and software development. The tender, classified under CPV code 72000000, was awarded to Insight Direct (UK) Limited on 6th July 2018, with the contract period running from 9th July 2018 to 7th July 2019. The procurement method was selective, executed as a call-off from a framework agreement, and the total value of the contract is £40,256. The delivery location for the services is in the North East of England, and the tender period closed on 25th June 2018.

This tender presents opportunities for businesses specialising in IT services, particularly those offering support for existing hardware and software. Large-scale IT firms with the capability to provide comprehensive technical support would be most suited to compete. Such contracts can enhance the business's portfolio and foster growth by establishing long-term relationships with public sector clients, particularly in the realm of technology solutions and ongoing support services.

## Notice

NetScout Support Specification (this is for existing hardware and software support, new hardware and licences are excluded)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/17dae572-6c8e-4130-ac5d-880e30b12f96 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2018 |
| Submission deadline | 25 Jun 2018 |
| Future notice date | Not specified |
| Award date | 5 Jul 2018 |
| Contract period | 8 Jul 2018 - 7 Jul 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,256 |
| Lots value | Not specified |
| Awards value | £40,256 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jul 2018 at 15:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/17dae572-6c8e-4130-ac5d-880e30b12f96

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/17dae572-6c8e-4130-ac5d-880e30b12f96
  27th July 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4b3b6225-525a-4b67-a8c0-c6dc71bdce36.json.