--- title: "Interpretation and Translation Services" ocid: "ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0.json" source: "Contracts Finder" current_stage: "Award" buyer: "N H S SHARED BUSINESS SERVICES" published: "2025-12-11" --- # Interpretation and Translation Services Buyer: N H S SHARED BUSINESS SERVICES Current stage: Award OCID: ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0.json) ## Summary The contracting process for the NHS Shared Business Services' "Interpretation and Translation Services" has been completed, marked by the award on 11th December 2025. The framework agreement, valued at £73 million, covers services including face-to-face translation, British Sign Language, telephone and video interpretation, and document translation. This procurement, under an open procedure, caters to a broad range of NHS and social care organisations across the United Kingdom. The contract period runs from 6th November 2025 to 5th November 2027, with the initial tender stage beginning on 16th January 2025 and concluding on 13th March 2025. This framework presents substantial growth opportunities for businesses specialising in language services, notably SMEs, due to its extensive scope and the inclusion of a diverse range of suppliers, such as Aa Global Language Service Ltd and Absolute Interpreting & Translations Limited. Companies well-versed in sustainability and social value aspects may find a competitive edge, as these elements carry significant weight in the tender process. The framework's design allows for SMEs to thrive, given its suitability criteria, thus opening avenues for smaller enterprises to engage with major public sector clients. ## Notice NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework Agreement. NHS SBS has put in place a Framework Agreement for the provision of Interpretation and Translation Services and related Goods and Services for the Public Sector to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes Face to Face translation, British Sign Language (BSL), Telephone Interpretation, Document Translation and ancillary services, Video Interpretation and a One Stop Shop for Managed Services. Lot 1 - Face to Face (Spoken Language) Lot 2 - British Sign Language (BSL) Lot 3 - Telephone Interpreting Lot 4 - Document Translation and Ancillary Services Lot 5 - Video Interpretation Lot 6 - One Stop Shop (Managed Service) ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/27d7858f-bc28-41b3-a595-955b4c48403c | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Large, SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Dec 2025 | | Submission deadline | 13 Mar 2025 | | Future notice date | 25 Jun 2024 | | Award date | 20 Nov 2025 | | Contract period | 6 Nov 2025 - 5 Nov 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £73,000,000 | | Lots value | Not specified | | Awards value | £73,000,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | N H S SHARED BUSINESS SERVICES | | Locality | HERTFORDSHIRE | | Post town | Hemel Hempstead | | Postcode | HP2 7AH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH27 South West Hertfordshire | | Local authority | Dacorum | | Electoral ward | Adeyfield East | | Westminster constituency | Hemel Hempstead | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 34 | | Supplier names | AA GLOBAL LANGUAGE SERVICE; ABC TRANSLATION; ABSOLUTE INTERPRETING & TRANSLATIONS; ACCENTUS LANGUAGE SERVICES; ACOLAD; ACTION DEAFNESS; AXIS RECRUITMENT; BID SERVICES; DA LANGUAGES LIMITED TRADING AS DALS; DCVS TRADING; DIGITAL INTERPRETATIONS; ENABLE2 TRANSLATE LIMITED TRADING AS TRANSLATE ONE; LANGUAGE EMPIRE; LANGUAGE IS EVERYTHING; LANGUAGE LINE LIMITED TRADING AS LANGUAGE LINE SOLUTIONS; LANGUAGE PHONE; LANGUAGESERVICESUK; LINGVO HOUSE TRANSLATION SERVICES; MICROLINK; MIGRANT HELP TRADING LIMITED TRADING AS CLEAR VOICE; ONCALL INTERPRETERS; PAPILLON TRANSLATIONS; PRESTIGE NETWORK; REMARK; SIGN SOLUTIONS SLIA; SIGNALISE; SILENT SOUNDS COMMUNICATIONS; STOCKPORT INTERPRETING UNIT STOCKPORT METROPOLITAN BOROUGH COUNC; SUPREME LINGUISTIC SERVICES T/A PREMIUM LINGUISTIC SERVICES LIMI; THE LANGUAGE ROOM; THE LANGUAGE SHOP; THEBIGWORD INTERPRETING SERVICES; TOPP LANGUAGE SOLUTIONS; WORD360 | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79540000 - Interpretation services ## Release History - 11 Dec 2025 at 12:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/27d7858f-bc28-41b3-a595-955b4c48403c - 16 Jan 2025 at 16:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9ff54a6d-6d08-4533-8390-63e6c08b44b5 - 24 May 2024 at 15:27 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/0f3fd334-2707-4733-b98e-39cd5f54e104 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/27d7858f-bc28-41b3-a595-955b4c48403c 11th December 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/9ff54a6d-6d08-4533-8390-63e6c08b44b5 16th January 2025 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/0f3fd334-2707-4733-b98e-39cd5f54e104 24th May 2024 - Early engagement notice on Contracts Finder - https://discovery.ariba.com/rfx/19810794 - https://discovery.ariba.com/rfx/22114846 ## Notice URLs - https://www.sbs.nhs.uk/ - https://www.sbs.nhs.uk/services/framework-agreements-categories/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4b4ffb49-e64a-4b4d-af68-582588040af0.json.