---
title: "Ofwat 2018-19 Pulse Surveys"
ocid: "ocds-b5fd17-4b95ac68-e935-42bb-ae8c-79b97be639ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b95ac68-e935-42bb-ae8c-79b97be639ac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4b95ac68-e935-42bb-ae8c-79b97be639ac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4b95ac68-e935-42bb-ae8c-79b97be639ac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY"
published: "2019-01-18"
---

# Ofwat 2018-19 Pulse Surveys

Buyer: WATER SERVICES REGULATION AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-4b95ac68-e935-42bb-ae8c-79b97be639ac

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## Summary

The WATER SERVICES REGULATION AUTHORITY (Ofwat) has conducted a procurement process titled "Ofwat 2018-19 Pulse Surveys," aimed at enhancing staff surveys conducted within the organisation. This procurement falls under the survey services category (CPV code: 79311000) and took place in the West Midlands, United Kingdom. The procurement was initiated through a direct method, specifically a single tender action (below threshold), and the tender period ended on 11 October 2018. The awarded contract, valued at £12,455, commenced on 19 October 2018 and will run until 31 December 2019, with the announcement of the award made on 18 October 2018.

This tender represents an opportunity for small and medium-sized enterprises (SMEs) specialising in survey services to engage with a significant public sector client. Businesses that can provide robust survey methodologies, analysis, and reporting are particularly well-suited to compete for this contract. The emphasis on improving resilience and reducing reliance on internal resources presents a viable entry point for SMEs looking to expand their footprint in the public procurement sector.

## Notice

Currently Ofwat's Pulse (staff) surveys are conducted in-house relying on a small number of people within the organisation to deliver it. Looking into the future we want to have meaningful and comparable results within the wider Civil Service (Civil Service People Survey ((CSPS)). This will also improve the level of resilience and reduce our reliance on a small number of people within the organisation. To support our transition from our current in-house approach we require a Supplier to deploy our Pulse survey in December 2018/January 2019 and report to Senior Leadership Team in January/February 2019, followed by a further Pulse survey in the Spring (2019). Additional information: For further information, please contact: procurement@ofwat.gsi.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/911c7641-1edd-40aa-81f1-f0df4075b55f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2019 |
| Submission deadline | 11 Oct 2018 |
| Future notice date | Not specified |
| Award date | 17 Oct 2018 |
| Contract period | 18 Oct 2018 - 31 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,455 |
| Lots value | Not specified |
| Awards value | £12,455 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | O.R.C. INTERNATIONAL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 18 Jan 2019 at 15:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/911c7641-1edd-40aa-81f1-f0df4075b55f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/911c7641-1edd-40aa-81f1-f0df4075b55f
  18th January 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b95ac68-e935-42bb-ae8c-79b97be639ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4b95ac68-e935-42bb-ae8c-79b97be639ac.json.