---
title: "Adult Hearing Service for Age-Related Hearing Loss (non-complex) for NHS Warwickshire North Clinical Commissioning Group (WN CCG)."
ocid: "ocds-b5fd17-4b974eba-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4b974eba-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4b974eba-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4b974eba-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2017-02-13"
---

# Adult Hearing Service for Age-Related Hearing Loss (non-complex) for NHS Warwickshire North Clinical Commissioning Group (WN CCG).

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-4b974eba-adca-11e6-9901-0019b9f3037b

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## Summary

The NHS Arden and Greater East Midlands Commissioning Support Unit is conducting an open procurement for the Adult Hearing Service aimed at addressing age-related hearing loss for NHS Warwickshire North Clinical Commissioning Group (WN CCG). The tender opportunity, titled "Adult Hearing Service for Age-Related Hearing Loss (non-complex)," is currently in the award stage, having been completed on 13th February 2017. The service is intended for adults aged 50 and above experiencing hearing difficulties, and the contract is set to start on 1st April 2017, lasting for three years, with a possible extension of two years. The estimated value of the contract is approximately £1,317,706, with submissions having closed on 10th November 2016.

This contract presents significant growth opportunities for businesses in the health services sector, particularly for those specialising in audiology and hearing care, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies with expertise in providing community-based, patient-centred services related to hearing assessments, care, and hearing aids would be well positioned to compete effectively for future contracts of this nature. Engaging with the NHS to provide such vital services aligns well with the increasing demand for quality healthcare solutions tailored for the ageing population in the UK.

## Notice

Adult Hearing Service for Age-Related Hearing Loss (non-complex) for NHS Warwickshire North Clinical Commissioning Group (WN CCG). Arden & GEM CSU is conducting this procurement exercise on behalf of NHS Warwickshire North Clinical Commissioning Group (WN CCG) to seek suitably qualified and experienced providers to deliver the Adult Hearing Service for Age-Related Hearing Loss (non-complex). The Adult Hearing Service is aimed at adults aged 50 years old and over experiencing difficulties with their hearing and communication where a GP considers they may benefit from hearing assessment and care, including the option of trying hearing aids to reduce these difficulties. The aim is to provide a comprehensive community-based, patient-centred, adult hearing service for age-related hearing loss in line with national guidance and local requirements. The purpose of the Adult Hearing Service is to ensure: * Equitable access to high and consistent quality care for all patients using the service * A safe hearing service for patients that conforms to a recognised quality assurance tool e.g. the Improving Quality in Physiological Diagnostic Services Self-Assessment and Improvement Tool (IQIPS-SAIT). The service must also recognise published clinical guidelines/good practice. It is the intention of the Commissioners to enter into a 3 year contract with a possible extension of 2 years with the preferred provider. This service will be commissioned via an open procurement process, advertised to all which is proportionate to the value and complexity of the service and contract. The ITT will be live on the 11th of October 2016 on the Arden GEM CSU e-tendering procurement portal (Bravo). All submissions will be evaluated using the scoring criteria which is contained within the ITT Instructions - Document 1. Clarifications may be asked during the procurement process, the deadline for ITT clarification questions is 5pm on 3rd November 2016. The maximum estimated total contract value for the initial three year duration of the proposed contract is PS1,317,706. Please note that this value has been calculated based on anticipated service levels at the contract pricing tariff which is set out in Document 5 - Financial Model Template of the tender documents. All correspondence relating to this procurement throughout all stages of the process must be managed through the Arden & GEM CSU eTendering Procurement Portal Bravo only. Providers wishing to submit an ITT to deliver this service need to log onto Arden GEM CSUs procurement portal (Bravo):- https://ardengemcsu.bravosolution.co.uk/web/login.html at least 72 hours before the deadline for the ITT submissions of 5pm on 10th November 2016. Additional information: To register on the portal: " From the portal Home Page, click the 'Click Here to Register' link " Accept the terms & conditions for using the portal " Complete your organisation & personal details " Choose a memorable username and submit " You will shortly be sent an email with your unique password, please treat this securely (if you lose it there is a 'Forgot my Password' link on the portal homepage) To Access the portal and register on the ITT: " Login with your unique username & password " From the suppliers reserved area click 'ITTs Open to All Suppliers' - this is a repository of all ITTs open to any registered supplier. " Browse the ITTs (there may be more than one page) and select "Adult Hearing Service for Age-Related Hearing Loss (non-complex) for Warwickshire North Clinical Commissioning Group (WN CCG)' by clicking on it " Note the Details buttons on the left for Navigation and the Actions below " Click the 'Express Interest' action -this will move the ITT from the ITTs Open to All Suppliers area to your 'My ITTs' area -this is a reserved area for ITTs that you have either been invited to or expressed interest in.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bc3382b4-ca21-4e0f-baae-d178de5a28ee |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2017 |
| Submission deadline | 10 Nov 2016 |
| Future notice date | Not specified |
| Award date | 13 Feb 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,251,661 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 6NB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | TLF East Midlands (England), TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECSAVERS HEARCARE GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 13 Feb 2017 at 10:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bc3382b4-ca21-4e0f-baae-d178de5a28ee
- 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/31a3d9b9-a3b7-462b-9289-ea8e3ddd6786

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bc3382b4-ca21-4e0f-baae-d178de5a28ee
  13th February 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/31a3d9b9-a3b7-462b-9289-ea8e3ddd6786
  11th October 2016 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/00342ccd-9789-4598-bdb9-67d084ffedb1
  Full Advert - Audiology WNCCG
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b41a54d7-d7aa-4fb4-84a8-c7ad33688c44
  Full Advert - Audiology WNCCG

## Notice URLs

- https://ardengemcsu.bravosolution.co.uk/web/login.html

## Provenance

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