---
title: "Non-Emergency Patient Transportation Service (NEPTS)"
ocid: "ocds-b5fd17-4ba052d3-c71b-41b2-8fd5-77b23cf5a10e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ba052d3-c71b-41b2-8fd5-77b23cf5a10e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4ba052d3-c71b-41b2-8fd5-77b23cf5a10e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4ba052d3-c71b-41b2-8fd5-77b23cf5a10e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2019-09-11"
---

# Non-Emergency Patient Transportation Service (NEPTS)

Buyer: NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-4ba052d3-c71b-41b2-8fd5-77b23cf5a10e

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## Summary

The NHS Midlands and Lancashire Commissioning Support Unit is conducting a procurement for a Non-Emergency Patient Transportation Service (NEPTS) aimed at ensuring eligible patients can be safely transported to and from NHS-funded healthcare facilities. This tender falls under the health services industry, with primary operations covering Herefordshire, Worcestershire, and central Powys. The contract, valued at £24,942,410 and awarded to E-ZEC Medical Transport Services Ltd., has a duration of five years starting from 1st April 2020, with an optional two-year extension. The tender period ended on 20th May 2019.

This procurement presents substantial opportunities for businesses in the medical transport sector, particularly those specialising in non-emergency transport services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are especially encouraged to participate in this tender, provided they meet the financial and service criteria set by the commissioning bodies. Engaging in this contract can enhance the competitive landscape and expand service reach within the NHS transport framework.

## Notice

The commissioning bodies for this procurement were NHS Herefordshire CCG, NHS Redditch & Bromsgrove CCG, NHS South Worcestershire CCG, NHS Wyre Forest CCG, and Associated Commissioners. The Department of Health's Guidance 'Eligibility Criteria for Patient Transport Service' (2007) definition of a Patient Transport Service is to provide an NHS funded mechanism for patients with non-emergency, urgent unplanned and planned medical needs to be transported from either their place of residence (or a community/acute NHS healthcare provider location) to a community or acute setting and returned to either their original place of residence or to their new place of residence/healthcare provision. The above named commissioning bodies were seeking to jointly procure a Non-Emergency Patient Transportation Service (NEPTS) for eligible patients within the local healthcare area that would safely, effectively and sustainably transport eligible patients between their nominated place of residence to, from and between NHS-funded healthcare facilities in a timely manner, insupport of their health care. The key aim of this service is to provide transport for patients with a medical need from a place of residence to community and acute settings and returned to their place (original or new) of residence, in comfort and without detriment to their medical condition. The commissioning bodies have awarded one contract. The contract duration is five (5) years, with the option to extend for a further two (2) years, subject to agreement. The date of commencement of the new service is 1st April 2020. The Service will primarily cover Herefordshire, Worcestershire and central Powys. Aneurin Bevan Local Health Board, NHS Shropshire Clinical Commissioning Group and NHS Gloucestershire Clinical Commissioning Groups are also participants to the contract for smaller volumes of patients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/97218a13-6b62-422b-8500-9afcd4faed91 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Sep 2019 |
| Submission deadline | 20 May 2019 |
| Future notice date | Not specified |
| Award date | 11 Aug 2019 |
| Contract period | 31 Mar 2020 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £24,942,410 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E-ZEC MEDICAL TRANSPORT SERVICES |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 60 - Transport services (excl. Waste transport)
- 85 - Health and social work services

### Codes

- 34114122 - Patient-transport vehicles
- 60130000 - Special-purpose road passenger-transport services
- 85100000 - Health services

## Release History

- 11 Sep 2019 at 10:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/97218a13-6b62-422b-8500-9afcd4faed91
- 24 Apr 2019 at 17:39 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe41302a-230d-4e70-9d29-f712710cfd67
- 1 Apr 2019 at 13:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe41302a-230d-4e70-9d29-f712710cfd67
- 1 Apr 2019 at 13:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe41302a-230d-4e70-9d29-f712710cfd67

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/97218a13-6b62-422b-8500-9afcd4faed91
  11th September 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/fe41302a-230d-4e70-9d29-f712710cfd67
  24th April 2019 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ba052d3-c71b-41b2-8fd5-77b23cf5a10e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4ba052d3-c71b-41b2-8fd5-77b23cf5a10e.json.