---
title: "Customer Housing Portal"
ocid: "ocds-b5fd17-4ba2125c-8a03-407c-9009-5076438d9daf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ba2125c-8a03-407c-9009-5076438d9daf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4ba2125c-8a03-407c-9009-5076438d9daf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4ba2125c-8a03-407c-9009-5076438d9daf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BLACKPOOL COUNCIL"
published: "2024-10-28"
---

# Customer Housing Portal

Buyer: BLACKPOOL COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4ba2125c-8a03-407c-9009-5076438d9daf

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## Summary

Blackpool Council recently completed the procurement process for a Customer Housing Portal under the Crown Commercial Services (CCS) Framework for Back Office Solutions (BOS), reference RM6194, on behalf of the MyHomeChoiceFyldeCoast Partnership. The procurement falls under the software package and information systems industry category, with services to be delivered in the North West, United Kingdom. The selective procurement method, specifically a call-off from a framework agreement, was used. The tender period ended on 23rd August 2024, with the contract commencing on 31st August 2024 and running through to 30th August 2030. The procurement's overall value is GBP 294,031.

This tender offers significant opportunities for businesses specialising in software package and information systems, particularly in developing and managing customer housing portals. Small and medium-sized enterprises (SMEs) stand to benefit substantially from this contract due to their suitability for the procurement criteria. The awarded supplier, Civica UK Limited, indicates that suppliers with strong capabilities in back office solutions and a presence within the UK could be well-suited to compete for similar future contracts. Furthermore, participating in such tenders can provide longer-term business growth and stability given the multi-year scope of the contracts involved.

## Notice

Blackpool Council have recently conducted a Procurement exercise to call off of the Crown Commercial Services (CCS) Framework for Back Office Solutions (BOS) ref RM6194 for the Provision of a Customer Housing Portal on Behalf of the MyHomeChoiceFyldeCoast Partnership.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8dc96a68-8dcf-4d59-a7a3-b6b7d916e942 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Oct 2024 |
| Submission deadline | 23 Aug 2024 |
| Future notice date | Not specified |
| Award date | 22 Aug 2024 |
| Contract period | 30 Aug 2024 - 30 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £294,031 |
| Lots value | Not specified |
| Awards value | £294,031 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLACKPOOL COUNCIL |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY1 1NA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Talbot |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Oct 2024 at 17:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8dc96a68-8dcf-4d59-a7a3-b6b7d916e942

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8dc96a68-8dcf-4d59-a7a3-b6b7d916e942
  28th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ba2125c-8a03-407c-9009-5076438d9daf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4ba2125c-8a03-407c-9009-5076438d9daf.json.