---
title: "Live Digital Services, Service Support and Maintenance"
ocid: "ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES"
published: "2023-02-08"
---

# Live Digital Services, Service Support and Maintenance

Buyer: DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES  
Current stage: Award  
OCID: ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a.json)

## Summary

The DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES has awarded a contract for Live Digital Services, Service Support and Maintenance. The procurement method used was selective, with a call-off from a framework agreement. The contract value is £7,000,000 GBP, with a contract period starting on January 9, 2023, and ending on January 8, 2025. The procurement process started on September 28, 2022 in London, England. The main procurement category is goods.

This tender by the DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES offers opportunities for businesses in database and operating software services. Companies well-suited to compete in this tender are those providing world wide web (www) site operation host services. The successful bidder, Softcat Plc, will be responsible for delivering the contracted services and maintenance for the Individual Electoral Registration Digital Service over the contract period.

## Notice

This contract has already been awarded and is being published for transparency purposes. Provision of services and maintenance for the Individual Electoral Registration Digital Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/46525297-709a-488d-856e-0e81b7f186b8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Feb 2023 |
| Submission deadline | 28 Sep 2022 |
| Future notice date | Not specified |
| Award date | 23 Jan 2023 |
| Contract period | 9 Jan 2023 - 8 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,000,000 |
| Lots value | Not specified |
| Awards value | £7,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48600000 - Database and operating software package
- 72415000 - World wide web (www) site operation host services

## Release History

- 8 Feb 2023 at 17:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/46525297-709a-488d-856e-0e81b7f186b8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/46525297-709a-488d-856e-0e81b7f186b8
  8th February 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bb6b1fa2-04b7-4332-b977-e62fa9b51de6
  Redacted version of signed contract

## Notice URLs

- http://gov.uk/DLUHC

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4bb039b8-5f0f-40a2-afec-3924539f035a.json.