---
title: "Afghan Dial-In and Support Service"
ocid: "ocds-b5fd17-4bb37076-5bec-4894-b048-0fe45987e0a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bb37076-5bec-4894-b048-0fe45987e0a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4bb37076-5bec-4894-b048-0fe45987e0a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4bb37076-5bec-4894-b048-0fe45987e0a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATAMIS LTD"
published: "2021-11-23"
---

# Afghan Dial-In and Support Service

Buyer: ATAMIS LTD  
Current stage: Award  
OCID: ocds-b5fd17-4bb37076-5bec-4894-b048-0fe45987e0a1

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## Summary

The procurement process titled "Afghan Dial-In and Support Service" was initiated by ATAMIS LTD and is classified under social work and related services. This contract aims to support Afghan evacuees who arrived in the UK as part of a government scheme, with crucial interpreting services in Dari and Pashto. The procurement method used was a single tender action due to its urgent nature, with a total contract value of £402,028.30. The contract period commenced on 5 July 2021 and will conclude on 30 September 2021, with the award announcement dated 5 July 2021 and published on 23 November 2021.

This tender represents a significant opportunity for businesses specialising in translation and support services, particularly those experienced in working with vulnerable populations. Companies that are adept at providing multilingual support, logistical arrangements, and cultural integration services would be highly suitable to compete. The urgent nature of the requirements also suggests a potential for agile service providers capable of mobilising quickly to address the needs of new arrivals under the Afghan Relocations and Assistance Policy.

## Notice

The Afghan ex-gratia scheme originated in 2014 to provide funding to support resettled Afghan staff locally engaged by the British Armed Forces and the UK Government in Afghanistan. The Afghan Relocations and Assistance Policy went live on 1 April 2021 and provides similar support but to a wider range of staff. Local authorities are due to provide an initial package of support and assistance to those arriving under the scheme to help them adjust to life in the UK. However, the first arrivals will land in the UK on 22 June 2021 and will be placed in hotels under COVID quarantine protocols. Managed Quarantine Hotel Support for the arrivals is urgently needed for interpreting (Dari and Pashto), enquiries and signposting for the families arriving.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5ede8e5e-4f46-4043-9ace-17ae2ca06f85 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Nov 2021 |
| Submission deadline | 1 Jul 2021 |
| Future notice date | Not specified |
| Award date | 4 Jul 2021 |
| Contract period | 4 Jul 2021 - 30 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £402,028 |
| Lots value | Not specified |
| Awards value | £402,028 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATAMIS LTD |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 9YA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MABWAY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 23 Nov 2021 at 17:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5ede8e5e-4f46-4043-9ace-17ae2ca06f85

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5ede8e5e-4f46-4043-9ace-17ae2ca06f85
  23rd November 2021 - Awarded contract notice on Contracts Finder
- https://atamis-8888.cloudforce.com/sfc/p/58000000L5A4/a/4I000001R2Wr/ooWOcfUPazbfAPEmLzOaSMGRaydGCzl0gaTUi7_g6mE
  20210702_MabwayShortFormT&CsHOMabwaySigned_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bb37076-5bec-4894-b048-0fe45987e0a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4bb37076-5bec-4894-b048-0fe45987e0a1.json.