---
title: "PHE - ICT - Additional Ivanti help desk licences for test and trace ecm 8166"
ocid: "ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PUBLIC HEALTH ENGLAND"
published: "2021-03-31"
---

# PHE - ICT - Additional Ivanti help desk licences for test and trace ecm 8166

Buyer: PUBLIC HEALTH ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78.json)

## Summary

The procurement process involved Public Health England, which sought additional Ivanti help desk licences for their Test and Trace programme, classified under the software package and information systems sector. This tender, valued at £343,080, was part of a selective procurement method and involved a call-off from a framework agreement. The contract period began on 24 March 2021 and extends until 16 February 2022. The tender period concluded on 23 March 2021, and delivery addresses included various locations such as the UK and Europe.

This tender presents a significant opportunity for businesses specialising in software solutions and IT services, particularly those that can provide help desk support and related products. Small and medium enterprises (SMEs) as well as voluntary and community sector organisations (VCSEs) may find this tender especially suitable. Companies equipped to handle the scale of assistance required for 3,600 additional staff in the Test and Trace programme should consider competing for this contract to enhance their business growth and visibility in the public sector marketplace.

## Notice

Ivanti help desk licences for additional 3600 staff in Test & Trace

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0a09bbe4-8e37-46c6-9757-6523e8f13e92 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2021 |
| Submission deadline | 23 Mar 2021 |
| Future notice date | Not specified |
| Award date | 24 Mar 2021 |
| Contract period | 24 Mar 2021 - 16 Feb 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £343,080 |
| Lots value | Not specified |
| Awards value | £343,080 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PUBLIC HEALTH ENGLAND |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW9 5EQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI71 Barnet |
| Local authority | Barnet |
| Electoral ward | Colindale South |
| Westminster constituency | Hendon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 31 Mar 2021 at 09:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0a09bbe4-8e37-46c6-9757-6523e8f13e92

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0a09bbe4-8e37-46c6-9757-6523e8f13e92
  31st March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bbdb4784-b99c-41a5-b5a7-424649690f87
  ECM_8166 - Softcat G-Cloud-12-Call-Off-Contract - Redacted.ND.

## Notice URLs

- https://www.gov.uk/government/organisations/public-health-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4bc9141a-3a21-4003-a88a-07cea32fed78.json.