---
title: "Quail-innovative healthcare risk management solution"
ocid: "ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUSSEX PARTNERSHIP NHS FOUNDATION TRUST"
published: "2025-07-07"
---

# Quail-innovative healthcare risk management solution

Buyer: SUSSEX PARTNERSHIP NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2.json)

## Summary

The procurement process led by Sussex Partnership NHS Foundation Trust focused on the "Quail-innovative healthcare risk management solution", an AI-powered platform to enhance patient experience and safety analytics. Located in Worthing, United Kingdom, the project falls under the industry category of IT services, including consulting and software development. The procurement stage is complete, with an award issued on 25th June 2025. The procurement was conducted via a selective process, specifically a call-off from a framework agreement, with a contract commencing on 1st July 2025 and concluding on 30th June 2026. The total contract value was £40,000 GBP, and the awarded supplier was Quantium Health Limited.

This tender presents opportunities for businesses specialising in health IT, particularly those with innovative solutions in patient data management and analytics. Although the opportunity was not specifically targeted at SMEs or VCSEs, companies with expertise in AI technology applications in healthcare could see considerable growth by delivering similar solutions to other trusts or healthcare organisations. Suppliers with a proven track record in developing cutting-edge healthcare software tools would be well-suited to compete for such opportunities.

## Notice

Quail is an AI-powered patient experience and safety analytics platform developed by Buckinghamshire Healthcare NHS Trust in partnership with Quantium. The system transforms unstructured patient feedback from complaints, PALS, and incidents into actionable insights by automatically identifying themes, trends, and improvement opportunities that manual methods miss.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0043e2f3-cb6b-4163-a9ba-5323ac854ec9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2025 |
| Submission deadline | 30 Jun 2025 |
| Future notice date | Not specified |
| Award date | 24 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUSSEX PARTNERSHIP NHS FOUNDATION TRUST |
| Locality | WORTHING |
| Post town | Brighton |
| Postcode | BN11 1HS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Worthing |
| Electoral ward | Central |
| Westminster constituency | Worthing West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUANTIUM HEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Jul 2025 at 09:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0043e2f3-cb6b-4163-a9ba-5323ac854ec9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0043e2f3-cb6b-4163-a9ba-5323ac854ec9
  7th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2.json.