---
title: "F2F Assisted Digital Support"
ocid: "ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2018-02-20"
---

# F2F Assisted Digital Support

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90.json)

## Summary

The Ministry of Justice has completed the procurement process for the contract titled "F2F Assisted Digital Support," aimed at providing third-party support to public users of Court services needing assisted digital support. The procurement falls under the research and development services category and was conducted through a competitive tender method. The contract, valued at £1,000,000, has a contract period running from 7th September 2017 to 7th September 2019, with the tender period concluding on 6th September 2017.

This tender presents significant opportunities for businesses focused on digital support services, specifically those experienced in assisting public sector organisations. Companies with expertise in user support technology and service delivery in complex environments would be ideal candidates to compete for future projects of a similar nature. Understanding the needs of court service users and demonstrating the ability to deliver user-friendly solutions will be essential to capitalise on emerging contracts in this domain.

## Notice

HMCTS - Third Party Support to public users of Court services who require assisted digital support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23f0d814-0939-4205-844e-2f9c568b1c7f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - Competitive Tender |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2018 |
| Submission deadline | 6 Sep 2017 |
| Future notice date | Not specified |
| Award date | 5 Sep 2017 |
| Contract period | 6 Sep 2017 - 7 Sep 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GOOD THINGS FOUNDATION |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 20 Feb 2018 at 16:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23f0d814-0939-4205-844e-2f9c568b1c7f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23f0d814-0939-4205-844e-2f9c568b1c7f
  20th February 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c063a34-9954-47a2-84d8-da1ba2745f90.json.