---
title: "Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD"
ocid: "ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2025-12-02"
---

# Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e

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## Summary

Sandwell Metropolitan Borough Council has completed the procurement process for the "Mini Competition using G Cloud Framework for Oracle Fusion Managed Service Provider - AWARD." This tender, focusing on information systems and technology services, has reached the award stage as of 1st December 2025. A contract valued at £794,300 was awarded to Sera Neon Ltd, starting from 1st January 2026 and ending on 31st December 2028. Located in West Midlands, the council sought a managed service provider for Oracle Fusion, serving around 4,500 internal users and approximately 10,000 users across schools and Sandwell Children's Trust. The procurement was executed through a selective, restricted procedure targeting specific service providers.

This tender represents a substantial opportunity for businesses specialising in managed IT services, particularly those with experience in Oracle systems. With the need to support a large user base within a public sector context, companies providing strategic IT reviews and planning services are well-suited to compete in similar tenders. Although the contract awarded does not suit SME or VCSE organisations, larger firms with a focus on comprehensive IT service delivery could potentially benefit from future contracts as Sandwell Metropolitan Borough Council continues to innovate and upgrade its IT infrastructure.

## Notice

Sandwell Metropolitan Borough Council (SMBC) is seeking a qualified Managed Service Provider (MSP) to deliver a comprehensive Oracle Managed Support Service for Oracle Fusion. This follows the council's successful implementation of Oracle Fusion in September 2025, replacing the legacy Oracle SBS system. The new system supports approximately 4,500 internal users and an additional 10,000 users across schools and Sandwell Children's Trust. The current support contract, delivered by Infosys, is due to end on 31st December 2025

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2025 |
| Submission deadline | 2 Sep 2025 |
| Future notice date | Not specified |
| Award date | 1 Dec 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £794,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 3DB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERA NEON |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services

## Release History

- 2 Dec 2025 at 15:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/854a0edc-dcaa-43e3-bd40-b4f962275736
  2nd December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c132dd7-1f4c-4036-90a2-aaff08df9f3e.json.