--- title: "Client Record Management System Invitation to Tender" ocid: "ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WORCESTERSHIRE COUNTY COUNCIL" published: "2024-09-20" --- # Client Record Management System Invitation to Tender Buyer: WORCESTERSHIRE COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123.json) ## Summary Worcestershire County Council (WCC) has issued an Invitation to Tender (ITT) for the provision of a Client Record Management System (CRM) to support their Growth, Investment and Sustainability Team. This open procurement falls under the industry category of IT services, including consulting, software development, Internet and support, with additional references to software package and information systems. The procurement stage is 'tender', with the document published on 18th September 2024, and responses required by 9th October 2024. The contract, valued between £25,000 and £40,000 GBP, will commence on 25th November 2024 and conclude on 24th November 2026. This tender invites submissions from a range of locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom, through an electronic tendering system managed via In-Tend. This opportunity is ideal for businesses specialising in IT services, particularly those capable of developing and maintaining comprehensive CRM systems. Small and medium-sized enterprises (SMEs) have a specific suitability for this tender, highlighting an excellent opportunity for such businesses to engage in public sector contracts, thereby bolstering business growth and demonstrating their capabilities in a competitive marketplace. The provision of essential CRM infrastructure for WCC will not only enhance service delivery for the council but also allow the selected business to showcase their expertise in managing large-scale IT projects, potentially opening further procurement opportunities in the public sector. ## Notice This is an Invitation to Tender (ITT) for the provision of a Client Record Management System (CRM) to support the services provided by the Growth, Investment and Sustainability Team at the Worcestershire County Council. Organisations are invited to respond with a quote for the provision of a system. Additional information: We use an electronic tendering system for all business and contract opportunities. If you wish to see available opportunities, receive alerts, register your interest in such opportunities and submit tender responses then it is essential you register with In-Tend - https://www.in-tendhost.co.uk/worcestershire/aspx/Registration Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b3a24b3a-07fc-44c4-9034-e0873e939fc1 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Sep 2024 | | Submission deadline | 9 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 25 Nov 2024 - 24 Nov 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £40,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WORCESTERSHIRE COUNTY COUNCIL | | Locality | WORCESTERSHIRE | | Post town | Worcester | | Postcode | WR5 2NP | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG12 Worcestershire CC | | Local authority | Worcester | | Electoral ward | Nunnery | | Westminster constituency | Worcester | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 20 Sep 2024 at 09:17 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b3a24b3a-07fc-44c4-9034-e0873e939fc1 - 18 Sep 2024 at 11:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b3a24b3a-07fc-44c4-9034-e0873e939fc1 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b3a24b3a-07fc-44c4-9034-e0873e939fc1 20th September 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/worcestershire/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://www.in-tendhost.co.uk/worcestershire/aspx/Registration ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c2102cb-458b-40f8-a887-de5b7a5cd123.json.