---
title: "Highway Fault Reporting 2024"
ocid: "ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2024-12-23"
---

# Highway Fault Reporting 2024

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f.json)

## Summary

West Northamptonshire Council has completed the procurement process for the "Highway Fault Reporting 2024" project, which involves the development of an online system for customers to report highway and other defects. The tender is categorised under software packages and information systems (CPV code 48000000) with additional IT services classifications. The procurement method used was an 'Other - Waiver' process. The contract, valued at £156,400, covers services to be delivered primarily in the East Midlands, United Kingdom, from 1 October 2024 to 30 September 2027. Key dates include the tender period ending on 30 September 2024 and the award date set on 1 October 2024.

This tender represents a significant opportunity for businesses specialising in IT services, particularly those involved in software development and support. The project offers growth potential through the provision of a critical public service, fostering relationships with local government entities. Small and medium-sized enterprises (SMEs) are specifically encouraged to participate, underlining the council's support for smaller businesses. The contract was awarded to SocietyWorks Limited, indicating a preference for experienced, innovative companies in the IT sector.

## Notice

Online fault reporting system for customers to record Highway (and other) defects and issues

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1e7895ab-3890-4541-994d-6c906f5587cd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Waiver |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2024 |
| Submission deadline | 30 Sep 2024 |
| Future notice date | Not specified |
| Award date | 30 Sep 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £156,400 |
| Lots value | Not specified |
| Awards value | £117,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIETYWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Dec 2024 at 10:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1e7895ab-3890-4541-994d-6c906f5587cd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1e7895ab-3890-4541-994d-6c906f5587cd
  23rd December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c29324d-0bb2-4843-990c-4ff462e2c96f.json.