---
title: "FCDO Telephony Continuity of Service Support & Maintenance"
ocid: "ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE"
published: "2025-01-31"
---

# FCDO Telephony Continuity of Service Support & Maintenance

Buyer: FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8.json)

## Summary

The Foreign Commonwealth and Development Office (FCDO) has completed the procurement process for the "FCDO Telephony Continuity of Service Support & Maintenance" contract. This award, under the industry category of Telecommunications-infrastructure maintenance services, is to support and maintain the FCDO's existing global telephony estate. The contract has been awarded to Vodafone Limited, with the contract period starting on 3rd February 2025 and ending on 2nd June 2027. The total contract value is £9,331,778 GBP, with the procurement method being a call-off from a framework agreement. The service locations include the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The tender process reached the award stage, with the award being active as of 28th January 2025.

This tender provides significant opportunities for businesses involved in telecommunications and infrastructure maintenance. Large-scale enterprises like Vodafone Limited that have extensive experience in managing global telephony systems will find this contract particularly well-suited given the contract's value and scope. Although smaller enterprises and VCSEs were not considered suitable for this particular tender, businesses with similar capabilities and experience in delivering comprehensive telephony support on a global scale can prepare for future opportunities that may arise under similar framework agreements.

## Notice

Support and Maintenance of the existing global telephony estate within the FCDO.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/64f306f9-8299-4cb4-ad1d-4a4a4cc2773f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2025 |
| Submission deadline | 7 Oct 2024 |
| Future notice date | Not specified |
| Award date | 28 Jan 2025 |
| Contract period | 3 Feb 2025 - 2 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,331,778 |
| Lots value | Not specified |
| Awards value | £9,331,778 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VODAFONE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 64 - Postal and telecommunications services

### Codes

- 50332000 - Telecommunications-infrastructure maintenance services
- 64200000 - Telecommunications services

## Release History

- 31 Jan 2025 at 18:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/64f306f9-8299-4cb4-ad1d-4a4a4cc2773f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/64f306f9-8299-4cb4-ad1d-4a4a4cc2773f
  31st January 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c32e490-9ed0-4a7c-8d4b-95ec6388aff8.json.