---
title: "Benefits Processing Resilience Contract"
ocid: "ocds-b5fd17-4c3519d8-35f1-4d00-a756-a6689573e2db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c3519d8-35f1-4d00-a756-a6689573e2db"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c3519d8-35f1-4d00-a756-a6689573e2db.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c3519d8-35f1-4d00-a756-a6689573e2db.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2024-12-18"
---

# Benefits Processing Resilience Contract

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Award  
OCID: ocds-b5fd17-4c3519d8-35f1-4d00-a756-a6689573e2db

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## Summary

The London Borough of Waltham Forest has awarded the "Benefits Processing Resilience Contract" to Meritec Limited. This contract, classified under the industry category of Business services: law, marketing, consulting, recruitment, printing and security, focuses on ensuring the timely processing of high-volume work within the Benefits service to meet local and national targets. The procurement process for this service has been completed and the contract period will run from 13th December 2024 to 11th December 2026. The location for the contract’s service delivery is in England, United Kingdom, and the total value of the contract is GBP 546,085.21. The procurement method used was designated as "Other" and the process was suitable for small and medium-sized enterprises (SMEs). Key dates include the award date of 31st October 2024 and the publication date of 18th December 2024.

This contract offers significant opportunities for business growth, particularly for small and medium enterprises specialising in business and financial consultancy services. Companies that excel in managing high-volume transactional processes will find this tender particularly well-suited to their expertise. Through this contract, businesses can leverage their capabilities to deliver a responsive service that addresses the dynamic needs of customers within the benefits service sector. SMEs looking to enhance their portfolio and expand their service offerings in the public sector will find this opportunity beneficial.

## Notice

Flexible approach to processing high volume work within Benefits service to ensure that we process all incoming work in a timely manner to meet local and national targets and deliver a responsive service to customer needs and demand. The contract covers all aspects of the work undertaken by the benefits service. Offsite processing of benefits DPS - RQ617384

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/00a072a7-9a64-427a-ad24-300b23847a9b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2024 |
| Submission deadline | 12 Sep 2024 |
| Future notice date | Not specified |
| Award date | 31 Oct 2024 |
| Contract period | 13 Dec 2024 - 11 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £546,085 |
| Lots value | Not specified |
| Awards value | £546,085 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | WALTHAMSTOW |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MERITEC |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79400000 - Business and management consultancy and related services

## Release History

- 18 Dec 2024 at 22:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/00a072a7-9a64-427a-ad24-300b23847a9b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/00a072a7-9a64-427a-ad24-300b23847a9b
  18th December 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.walthamforest.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c3519d8-35f1-4d00-a756-a6689573e2db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c3519d8-35f1-4d00-a756-a6689573e2db.json.