---
title: "WP1754- PagerDuty"
ocid: "ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GOVERNMENT DIGITAL SERVICE"
published: "2019-04-23"
---

# WP1754- PagerDuty

Buyer: GOVERNMENT DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c

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## Summary

The contract titled "WP1754- PagerDuty" has been awarded by the Government Digital Service, based in London, England. This procurement process falls within the IT services industry, specifically consulting, software development, internet services, and support. The award is part of a direct procurement method classified as a single tender action, initiated on April 12, 2019, with a value of £6,865,449. The contract period is set to commence from April 19, 2019, lasting until April 18, 2020.

This tender presents a significant opportunity for small and medium enterprises (SMEs) that provide IT services and software solutions. With a focus on alarm aggregation and dispatching services essential for system administrators and support teams, businesses that specialise in monitoring tools and incident management would be particularly well-suited to compete. Engaging in such tenders can facilitate growth by allowing companies to offer critical technology solutions that streamline operations for clients in both public and private sectors.

## Notice

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from monitoring tools resulting from business impacting incidents, gives an overall view of monitoring alarms, and alerts on-duty engineers if there's a problem. It manages on-call rotas, scheduling and alert escalations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e10f795b-bb7f-4e8b-8cd4-e73d98274995 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2019 |
| Submission deadline | 12 Apr 2019 |
| Future notice date | Not specified |
| Award date | 11 Apr 2019 |
| Contract period | 18 Apr 2019 - 18 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,866,449 |
| Lots value | Not specified |
| Awards value | £6,865,607 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT DIGITAL SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAGERDUTY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Apr 2019 at 14:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e10f795b-bb7f-4e8b-8cd4-e73d98274995

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e10f795b-bb7f-4e8b-8cd4-e73d98274995
  23rd April 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c389ab1-df2d-40ec-9345-55ea629d7e0c.json.