---
title: "HAC5671 Appropriate Adult Services Framework"
ocid: "ocds-b5fd17-4c4324e1-a41d-430b-81d2-70ce66944d9d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c4324e1-a41d-430b-81d2-70ce66944d9d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c4324e1-a41d-430b-81d2-70ce66944d9d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c4324e1-a41d-430b-81d2-70ce66944d9d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TOWER HAMLETS"
published: "2021-03-23"
---

# HAC5671 Appropriate Adult Services Framework

Buyer: TOWER HAMLETS  
Current stage: Award  
OCID: ocds-b5fd17-4c4324e1-a41d-430b-81d2-70ce66944d9d

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## Summary

The London Borough of Tower Hamlets is seeking to establish the HAC5671 Appropriate Adult Services Framework, aimed at providing support services for vulnerable children and adults in police custody. The open tender process began on January 27, 2021, and closed on February 19, 2021. The successful bidder will deliver services primarily within the borough and possibly at other relevant locations, with the contract set to commence on April 1, 2021, and run for an initial 24 months, extendable for up to an additional 24 months. The total contract value is £240,000, categorised under Other community, social and personal services. Interested parties may contact Julia Estruga at procurement@towerhamlets.gov.uk for further details.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary and community sector organisations (VCSEs) that specialise in social services, particularly those experienced in working with vulnerable groups, including children and individuals with mental health or learning disabilities. The unique nature of the service, which requires a keen understanding of the needs of clients in sensitive environments like police custody, means that firms with relevant experience and proven methodologies will be in a strong position to compete effectively for this contract and contribute positively to community safeguarding.

## Notice

The Council is looking for a competent Service Provider that can provide Appropriate Adult Services to support to children and young people (10-17 years old) or to adults aged 18+ with a clinical diagnosis of a learning disability, mental health needs or to adults aged 18+ identified as vulnerable by any officer or member of custody staff, in the absence of clear evidence to dispel that suspicion and is without a parent, carer or guardian to act as their appropriate adult. The service will be delivered primarily in police custody within the London Borough of Tower Hamlets and it may include attendance at Police Stations, Prisons and /or other suitable addresses, in accordance with the Police and Criminal Evidence Act 1984 (PACE). The Service aims to support clients to exercise their rights under the PACE and to provide a safeguard, in accordance with the Act, to vulnerable adults, children and young people in police custody in situations where a preferred appropriate adult (e.g. a parent or guardian) is either not available or not appropriate to support the vulnerable person between the ages of 10 and 17 (inclusive). The contract is a single supplier framework agreement with a duration of 24 months with an option for a further 12 + 12 months extension, up to 48 months in total.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73218b2c-2cd7-467a-8b5b-2849f59129e4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2021 |
| Submission deadline | 19 Feb 2021 |
| Future notice date | Not specified |
| Award date | 23 Mar 2021 |
| Contract period | 26 Jun 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | Not specified |
| Awards value | £240,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 2BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Poplar |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APPROPRIATE ADULTS |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 23 Mar 2021 at 15:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/73218b2c-2cd7-467a-8b5b-2849f59129e4
- 27 Jan 2021 at 15:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ab99b02d-477a-477f-b0d3-07fbfcce7fc5
- 27 Jan 2021 at 15:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/eaa841a8-bde5-4d0f-9111-c22b6dd582b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73218b2c-2cd7-467a-8b5b-2849f59129e4
  23rd March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/ab99b02d-477a-477f-b0d3-07fbfcce7fc5
  27th January 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/eaa841a8-bde5-4d0f-9111-c22b6dd582b9
  27th January 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/register
  London Tender Portal - where opportunity is available

## Notice URLs

- http://www.towerhamlets.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c4324e1-a41d-430b-81d2-70ce66944d9d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c4324e1-a41d-430b-81d2-70ce66944d9d.json.