---
title: "Maintenance & Support"
ocid: "ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK INTELLECTUAL PROPERTY OFFICE"
published: "2017-10-14"
---

# Maintenance & Support

Buyer: UK INTELLECTUAL PROPERTY OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd.json)

## Summary

The procurement process involves the UK Intellectual Property Office seeking maintenance and support services for Kofax software, with a contract value of £47,612.19. The procurement was completed, and an active award was granted to Open Connections Solutions on 20 July 2017, with the contract period running from 1 August 2017 to 31 July 2018. The tender was classified under the CPV code for software maintenance and repair services, and the procurement method was a direct award.

This tender presents valuable opportunities for businesses specialising in software maintenance and support services. Companies with robust expertise in this field, particularly larger organisations capable of handling the technical requirements and service level expectations, would be well-suited to engage in similar future tenders. With the UK Intellectual Property Office as the contracting authority, providers should ensure compliance with relevant standards and demonstrate proven capabilities to establish successful partnerships.

## Notice

Kofax maintenance and support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f7daf4b-3940-4520-b0b3-5841425af2fc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2017 |
| Submission deadline | 17 Jul 2017 |
| Future notice date | Not specified |
| Award date | 19 Jul 2017 |
| Contract period | 31 Jul 2017 - 31 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £47,612 |
| Lots value | Not specified |
| Awards value | £47,612 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK INTELLECTUAL PROPERTY OFFICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPEN CONNECTIONS SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 14 Oct 2017 at 13:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f7daf4b-3940-4520-b0b3-5841425af2fc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f7daf4b-3940-4520-b0b3-5841425af2fc
  14th October 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/15bed6b7-d16e-46f1-8ce7-f2d260361915
  Purchase Order
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/65b3afe0-4847-4f1b-8bb9-e5a5d9cc2305
  Agreement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c47231c-87ce-4184-8ae2-a88caac89dbd.json.