---
title: "Independent NHS Complaints Advocacy Service"
ocid: "ocds-b5fd17-4c488341-afef-4097-b75e-10be5d1f18b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c488341-afef-4097-b75e-10be5d1f18b9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c488341-afef-4097-b75e-10be5d1f18b9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c488341-afef-4097-b75e-10be5d1f18b9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STOCKTON BOROUGH COUNCIL"
published: "2024-08-15"
---

# Independent NHS Complaints Advocacy Service

Buyer: STOCKTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4c488341-afef-4097-b75e-10be5d1f18b9

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## Summary

The public procurement process for the contract titled "Independent NHS Complaints Advocacy Service," managed by Stockton Borough Council, has been completed under the health services industry category. This procurement was conducted through a restricted procedure and focused on the provision of complaints advocacy services within the North East region of the United Kingdom. Key dates for this procurement included the tender period ending on 3rd July 2024 and the award date on 15th August 2024. The contract is valued at £150,000 and will run from 1st October 2024 to 30th September 2027.

This tender represents a significant business opportunity for companies specialising in health services, particularly those capable of providing advocacy services. The procurement process was selective, suggesting that only pre-qualified suppliers were invited to participate, benefiting Small and Medium Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs). Businesses that can deliver high-quality advocacy services and have the expertise to address NHS complaints will find this contract highly suitable, offering potential for long-term engagement and growth.

## Notice

Provision of the Independent NHS Complaints Advocacy Service Contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bf5e047d-8906-43a1-939d-ff4a0281c4c3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2024 |
| Submission deadline | 3 Jul 2024 |
| Future notice date | Not specified |
| Award date | 14 Aug 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOCKTON BOROUGH COUNCIL |
| Locality | STOCKTON ON TEES |
| Post town | Cleveland |
| Postcode | TS17 6BJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Mandale & Victoria |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREERS FEDERATION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 15 Aug 2024 at 11:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bf5e047d-8906-43a1-939d-ff4a0281c4c3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bf5e047d-8906-43a1-939d-ff4a0281c4c3
  15th August 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.stockton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c488341-afef-4097-b75e-10be5d1f18b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c488341-afef-4097-b75e-10be5d1f18b9.json.