--- title: "Highways England and Incident Management" ocid: "ocds-b5fd17-4c6c148c-845a-46da-8612-8ce3fb684337" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c6c148c-845a-46da-8612-8ce3fb684337" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c6c148c-845a-46da-8612-8ce3fb684337.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c6c148c-845a-46da-8612-8ce3fb684337.json" source: "Contracts Finder" current_stage: "Award" buyer: "OFFICE OF RAIL AND ROAD" published: "2018-10-08" --- # Highways England and Incident Management Buyer: OFFICE OF RAIL AND ROAD Current stage: Award OCID: ocds-b5fd17-4c6c148c-845a-46da-8612-8ce3fb684337 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c6c148c-845a-46da-8612-8ce3fb684337) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4c6c148c-845a-46da-8612-8ce3fb684337.json) ## Summary The Office of Rail and Road (ORR) is seeking tenders for the project titled "Highways England and Incident Management," which focuses on the management and performance assessment of Highways England's strategic road network, including motorways and A roads in England. This procurement process is currently in the Award stage, having been published on 3rd September 2018, with a tender submission deadline that closed on 17th September 2018. The total value of the contract is £40,000, with a minimum threshold of £30,000, and the contract period extends from 24th September 2018 to 7th December 2018. This is an open procedure procurement classified under business and management consultancy services. This tender presents an opportunity for consultancy firms specialising in transportation, logistics, and incident management to engage in a significant benchmarking study aimed at improving operational performance within the strategic road network. Small to medium-sized enterprises (SMEs) with relevant expertise in business consultancy and performance analysis are particularly well suited for this tender. Furthermore, service providers capable of delivering innovative solutions to enhance road safety and efficiency are encouraged to consider participation in similar future projects. ## Notice The Office of Rail and Road (ORR) independently monitors Highways England's management of the strategic road network (SRN) - the motorways and main A roads in England. We monitor how Highways England delivers performance, including efficiency, safety and sustainability, for the benefit of road users and the public. Our role involves assessing Highways England against the performance specification and investment plan set out in the first Road Investment Strategy (RIS1). The performance specification includes a targeted KPI (Key Performance Indicator) which requires Highways England to clear 85% of motorway incidents within one hour. In 2017-18, Highways England exceeded this target, clearing 87.9% of incidents within an hour. Under its licence Highways England is also required to seek to minimise disruption to road users that might reasonably be expected to occur as a result of unplanned disruption to the network, including from incidents. The overall objective of this project is to understand and compare how Highways England, comparable road authorities and other relevant organisations manage, measure, target and incentivise clearing incidents from their networks. We have established a programme of benchmarking work to understand Highways England's areas of strengths and weaknesses and this piece of work would feed into that programme. We set out our broad benchmarking plan in April 2016 and published a progress report in December 2016. A second report was published at the end of 2017. A previous example of a benchmarking study which looked at how Highways England and comparable organisations manage their roadworks can be found here: http://orr.gov.uk/__data/assets/pdf_file/0007/26287/highways-england-roadworks-management-report-2017-05-24.pdf In reviewing Highways England's approach to incident management this study may also lead to recommendations for improvement, even if better practice isn't identified elsewhere. Additional information: This tender closes on 17/09/2018 at 5pm. All communication must be via our portal (joining instructions attached) ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9fa290b3-8f6c-43fa-9976-261409071568 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Oct 2018 | | Submission deadline | 17 Sep 2018 | | Future notice date | Not specified | | Award date | 20 Sep 2018 | | Contract period | 23 Sep 2018 - 7 Dec 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £40,000 | | Lots value | Not specified | | Awards value | £37,462 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | OFFICE OF RAIL AND ROAD | | Locality | LONDON | | Post town | Central London | | Postcode | WC2B 4AN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ELLIOT ASSET MANAGEMENT | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79400000 - Business and management consultancy and related services ## Release History - 8 Oct 2018 at 14:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9fa290b3-8f6c-43fa-9976-261409071568 - 3 Sep 2018 at 10:53 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d8ea9bc2-514e-428d-af25-50035ed1a3b9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9fa290b3-8f6c-43fa-9976-261409071568 8th October 2018 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/d8ea9bc2-514e-428d-af25-50035ed1a3b9 3rd September 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/71729e78-7ab7-4db2-a3fe-1b86de2c15af ITT - https://www.contractsfinder.service.gov.uk/Notice/Attachment/bcac1080-233a-482b-9564-c1bb1c7f6ba6 Form of Tender - https://www.contractsfinder.service.gov.uk/Notice/Attachment/56b0f3c3-3d70-44fa-91c3-2eecbbdf93c4 Form of Agreement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/410b391e-80d7-485c-ac48-ed3f79966f3a Disclaimer - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1fb3b22-7a08-4dd5-baaa-c55e6e9f9b6f Bravo joining Instructions ## Notice URLs - http://orr.gov.uk/__data/assets/pdf_file/0007/26287/highways-england-roadworks-management-report-2017-05-24.pdf ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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