---
title: "ROSS FRAMEWORK GRANTEE BENCHMARKING SURVEY"
ocid: "ocds-b5fd17-4c8519fd-a839-49df-ad10-8cfc583bbb1e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c8519fd-a839-49df-ad10-8cfc583bbb1e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c8519fd-a839-49df-ad10-8cfc583bbb1e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c8519fd-a839-49df-ad10-8cfc583bbb1e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HERITAGE MEMORIAL FUND"
published: "2018-10-05"
---

# ROSS FRAMEWORK GRANTEE BENCHMARKING SURVEY

Buyer: NATIONAL HERITAGE MEMORIAL FUND  
Current stage: Award  
OCID: ocds-b5fd17-4c8519fd-a839-49df-ad10-8cfc583bbb1e

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## Summary

The National Heritage Memorial Fund is seeking proposals for the "ROSS Framework Grantee Benchmarking Survey," part of an initiative aimed at enhancing the value provided by the ROSS Consultants from various heritage sectors. The tender is currently in the Award stage, with a contract value of £15,000. This procurement follows an open procedure and is classified under research and development consultancy services, with a timeline for the contract running from September 24, 2018, to December 14, 2018. The survey is critical for gauging grantees' perceptions among approximately 700 active projects receiving support from this framework across the UK. The tender period ended on September 7, 2018.

This opportunity presents a valuable opening for companies specialising in research and consultancy services, particularly those with experience in conducting surveys and assessments in the heritage or public funding sectors. Small and medium-sized enterprises (SMEs) are encouraged to apply, as they could provide innovative insights and contribute to improved service delivery for the ROSS Framework. The successful contractor will gain access to a vital benchmarking project that could lead to further contracts within the heritage sector and beyond, enhancing both visibility and credibility in this specialised market.

## Notice

Overview of requirements: HLF procures a framework of specialists, entitled "Consultants" who provide mentoring, monitoring and expert advice to HLF funded projects across the UK. Consultants are commissioned across all of the key stages of our grant development assessment and monitoring phases. The framework is known as the Register of Support Services ("ROSS") and is split into 5 different Lots with Consultants covering different areas of heritage expertise. HLF spend approximately PS2.2million each year on the framework. We are inviting proposals from suitable suppliers to undertake the delivery of a baseline survey to enable HLF to understand the perception of the ROSS Framework amongst the recipients of HLF funding ("Grantees") who receive support from the framework. The objectives and purpose of the survey is to: * Obtain measurable data against which HLF can benchmark subsequent surveys. The survey will give us a benchmark and subsequent survey(s) will demonstrate whether the grantees' experience and perception of the service provided by our ROSS Consultants has improved or deteriorated in a number of different areas. * Provide a unique insight into areas of improvement that we need to act on in order to get the most out of the ROSS Framework for the recipients of HLF funding. Themes we want to explore with respondents: The survey should cover a number of metrics around grantees' perceptions of the value ROSS Consultants add to HLF funded projects. This will allow HLF to monitor the performance of the ROSS Framework and the data can support any proposed changes to the way that we deploy ROSS Consultants in the future. As a minimum, the survey should cover the following themes with the grantees: * How important do grantees rate the contribution of the ROSS consultant to the development/delivery of their project? * When and how does a ROSS intervention add the most value from a Grantee perspective? * In what area(s) of a ROSS commission is there most room for improvement from a Grantee perspective? * What types of projects/Grantees does a ROSS Consultant add least value to? * What works and what doesn't work with a ROSS Consultant? HLF have not undertaken this survey previously. 1.5 Survey populations: The target population consists of approximately 700 active HLF funded projects across all regions of the UK who receive support from our ROSS framework. On average projects receive 4 - 4.5 days' worth of ROSS Consultant support each year. A FULL DESCRIPTION IS CONTAINED WITHIN THE ITT DOCUMENT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ef4a336d-55b8-4be3-b768-fd61792e253c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2018 |
| Submission deadline | 7 Sep 2018 |
| Future notice date | Not specified |
| Award date | 20 Sep 2018 |
| Contract period | 23 Sep 2018 - 14 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000 |
| Lots value | Not specified |
| Awards value | £12,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HERITAGE MEMORIAL FUND |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 8NR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Royal Hospital |
| Westminster constituency | Chelsea and Fulham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DC RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73200000 - Research and development consultancy services

## Release History

- 5 Oct 2018 at 07:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ef4a336d-55b8-4be3-b768-fd61792e253c
- 10 Aug 2018 at 14:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6daadfb2-17df-43c2-9038-66826c6e31e6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ef4a336d-55b8-4be3-b768-fd61792e253c
  5th October 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6daadfb2-17df-43c2-9038-66826c6e31e6
  10th August 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ec886ef2-c677-4029-be9e-6f5b3e4c299c
  ITT

## Notice URLs

- http://www.hlf.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c8519fd-a839-49df-ad10-8cfc583bbb1e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c8519fd-a839-49df-ad10-8cfc583bbb1e.json.