---
title: "Fosterline Helpline Contract Award"
ocid: "ocds-b5fd17-4c9f75fa-d37c-499f-8ae0-a550309e86f7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c9f75fa-d37c-499f-8ae0-a550309e86f7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4c9f75fa-d37c-499f-8ae0-a550309e86f7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4c9f75fa-d37c-499f-8ae0-a550309e86f7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-04-23"
---

# Fosterline Helpline Contract Award

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-4c9f75fa-d37c-499f-8ae0-a550309e86f7

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## Summary

The Department for Education has recently completed the procurement process for the "Fosterline Helpline Contract Award." This contract, valued at £440,000, falls within the "Social work and related services" category. The tender adhered to an open procedure and aimed to improve the service delivery of the existing Fosterline helpline, ensuring it remains independent and freely accessible. The contract period for the awarded supplier, Foster Talk, commenced on April 1, 2020, and will conclude on March 31, 2022. The tender period for submitting bids ended on December 23, 2019, and the contract was awarded on February 28, 2020.

This tender presents significant opportunities for growth for businesses within the social services sector, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Companies with experience in providing social work and related services would be well-positioned to compete for future contracts of this nature. Engaging in this sector not only allows businesses to contribute to community welfare but also opens avenues for further collaborations with governmental bodies and the broader public service infrastructure.

## Notice

Re-procurement of existing Fosterline contract, under a competitive tender, to bring about improvements in service delivery and protect independent and free-to-access nature of the helpline.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8684dd82-aac9-4183-99a8-3bcf034bf62b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2021 |
| Submission deadline | 23 Dec 2019 |
| Future notice date | Not specified |
| Award date | 28 Feb 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £440,000 |
| Lots value | Not specified |
| Awards value | £440,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FOSTER TALK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 23 Apr 2021 at 08:22 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8684dd82-aac9-4183-99a8-3bcf034bf62b
- 23 Apr 2021 at 08:19 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8684dd82-aac9-4183-99a8-3bcf034bf62b
- 19 Jun 2020 at 09:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8684dd82-aac9-4183-99a8-3bcf034bf62b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8684dd82-aac9-4183-99a8-3bcf034bf62b
  23rd April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1b0fe561-475d-46c5-9577-b4c3b6ed47c4
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4df2423c-1ea1-4010-b6fc-a42e09f6e7c2
  n/a

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-education

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4c9f75fa-d37c-499f-8ae0-a550309e86f7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4c9f75fa-d37c-499f-8ae0-a550309e86f7.json.