---
title: "Care Homes Remedies Consumer Research"
ocid: "ocds-b5fd17-4cba5759-caaa-4e14-9902-b3a86125af1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4cba5759-caaa-4e14-9902-b3a86125af1b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4cba5759-caaa-4e14-9902-b3a86125af1b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4cba5759-caaa-4e14-9902-b3a86125af1b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMPETITION AND MARKETS AUTHORITY"
published: "2017-09-19"
---

# Care Homes Remedies Consumer Research

Buyer: COMPETITION AND MARKETS AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-4cba5759-caaa-4e14-9902-b3a86125af1b

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## Summary

The Competition and Markets Authority (CMA) has recently completed a public procurement process for the project titled "Care Homes Remedies Consumer Research," which focused on market studies within the elderly care sector. This project, classified under market research services, was conducted in London, UK. The procurement took place using a selective method as a call-off from a framework agreement, concluding the tender period on 30th June 2017. The award for this project was granted on 11th July 2017, valued at £83,960 and covers a contract period from 12th July 2017 to 30th November 2017.

This tender presents considerable opportunities for businesses engaged in market research services, particularly those specialising in consumer behaviour analysis or the elderly care sector. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete in this procurement process, as the CMA is open to SMEs for this contract. The findings from this research are pivotal for organisations looking to enhance their service offerings or improve user experiences in care homes, potentially leading to future contracts and growth within this vital industry.

## Notice

On the 2nd December 2016, the Competition and Markets Authority (CMA) launched a market study into care homes for the elderly, to review how well the market works and whether people are treated fairly. This market study covers the provision of adult residential care for older people (65 years+) in care homes and care homes with nursing ('nursing homes') in the United Kingdom. On the 14th June, the CMA published its interim report, which provides an update on the progress of the market study, sets out areas for future focus and possible recommendations. Information on the market study, including the interim report is available at the following link: https://www.gov.uk/cma-cases/care-homes-market-study The CMA commissioned some consumer research earlier this year, which examined decision maker's (family members and friends of residents in a care home, care home residents themselves and social care representatives) experiences of care homes. This research covered searching for and choosing a care home, paying for care, complaints and redress in the care home and moving care homes. The findings from this research have been fed into the interim report. The full report of this research will be published later this year. The CMA is considering commissioning some further consumer research in support of the market study and we therefore invite you to submit a proposal for this.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a8076910-1a4d-41c5-b8a9-a8f77fdcf1bd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2017 |
| Submission deadline | 30 Jun 2017 |
| Future notice date | Not specified |
| Award date | 10 Jul 2017 |
| Contract period | 11 Jul 2017 - 30 Nov 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £83,960 |
| Lots value | Not specified |
| Awards value | £83,960 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMPETITION AND MARKETS AUTHORITY |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1B 4AD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RESEARCH WORKS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 19 Sep 2017 at 11:42 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a8076910-1a4d-41c5-b8a9-a8f77fdcf1bd
- 19 Sep 2017 at 11:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a8076910-1a4d-41c5-b8a9-a8f77fdcf1bd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a8076910-1a4d-41c5-b8a9-a8f77fdcf1bd
  19th September 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/cma-cases/care-homes-market-study

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4cba5759-caaa-4e14-9902-b3a86125af1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4cba5759-caaa-4e14-9902-b3a86125af1b.json.
