---
title: "UK SBS DDaT20361 UKRI Funding Service Beta/Live UX, User Research and Service Design Team"
ocid: "ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2021-03-18"
---

# UK SBS DDaT20361 UKRI Funding Service Beta/Live UX, User Research and Service Design Team

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7.json)

## Summary

The procurement process for the UKRI Funding Service Beta/Live UX, User Research and Service Design Team was initiated by UK Shared Business Services Limited. This award notice was published on 18 March 2021, with the contract awarded to Nexer Digital Ltd for a total value of £900,000, sourced via a selective procurement method through a framework agreement. The contract period spans from 22 March 2021 to 21 March 2022, focusing on IT services for consulting, software development, and support in the United Kingdom. The procurement status is complete, and the project has already commenced.

This tender presents significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) that specialise in IT services, user research, and service design. Businesses with expertise in interaction design and user experience would be ideally suited to engage in similar contracts, as the demand for such services continues to rise in the public sector. Participating in this tender can enhance the visibility and competitiveness of SMEs in the digital services market.

## Notice

***PLEASE NOTE THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION*** UK Research and Innovation (UKRI) had a requirement for the provision of interaction design, user research and service design services for the Beta/Live phase of the UKRI Funding Service project for a period of twelve months. The Contract was sourced via a further competition under Lot 1 (Team Outcomes) of the CCS RM1043.6 Digital Outcomes and Specialists 4 Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1152e92f-207c-40c7-b7f9-c2007ba0b445 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2021 |
| Submission deadline | 21 Dec 2020 |
| Future notice date | Not specified |
| Award date | 26 Feb 2021 |
| Contract period | 22 Mar 2021 - 21 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,080,000 |
| Lots value | Not specified |
| Awards value | £900,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEXER DIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Mar 2021 at 13:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1152e92f-207c-40c7-b7f9-c2007ba0b445

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1152e92f-207c-40c7-b7f9-c2007ba0b445
  18th March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4cbf9781-ed38-45fc-a310-221b479cb4c7.json.