---
title: "Pre-Market Sounding: Claims Handling"
ocid: "ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BIP SOLUTIONS LIMITED"
published: "2022-09-21"
---

# Pre-Market Sounding: Claims Handling

Buyer: BIP SOLUTIONS LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3.json)

## Summary

The buying organization, BIP SOLUTIONS LIMITED, has issued a tender titled "Pre-Market Sounding: Claims Handling" within the Financial and Insurance Services industry category. The procurement stage is currently active, with a tender period ending on 30th September 2022. The contract period is scheduled to run from 3rd October to 28th October 2022. The location specified for delivery is in London, United Kingdom. This procurement opportunity follows an open procedure (above threshold) and invites potential service providers to propose solutions for various segments of the end-to-end claims handling process.

This tender presents an opportunity for businesses in the financial and insurance services sector to engage with BIP SOLUTIONS LIMITED in delivering aspects of the claims handling process. Service providers with expertise in customer experience, data processing, decision-making, and post-decision correspondence are particularly well-suited to compete. The procurement structure aims to retain ownership of processes and technology while collaborating with external partners to achieve operational objectives, thereby fostering innovation and service excellence.

## Notice

In considering our future Claims Handling operating environment and the services we are seeking, we have explored a range of options that will allow us to perform our statutory function, while working with one or more service providers to help us deliver an outstanding customer experience. Our preferred approach is one that allows us to retain design and ownership of the processes and technology, with a partner or partners delivering agreed operational outcomes. We are interested to hear from potential service providers on how they might deliver some or all parts of our end-to-end claims handling process - from initial customer contact and application, through data gathering from product providers representatives and customers to process claims, to issuing a decision and processing any post-decision correspondence.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/97dccbeb-574e-4b8d-bd61-0565b95f138b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2022 |
| Submission deadline | 29 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Oct 2022 - 28 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIP SOLUTIONS LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 21 Sep 2022 at 11:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/97dccbeb-574e-4b8d-bd61-0565b95f138b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/97dccbeb-574e-4b8d-bd61-0565b95f138b
  21st September 2022 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Financial-and-insurance-services./3N339XT723
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4ccb3aeb-6162-4e81-a44a-83eeb75db5c3.json.