---
title: "T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution - AWARD"
ocid: "ocds-b5fd17-4cf3bff4-cd82-4575-a691-c2666d4a6a8d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4cf3bff4-cd82-4575-a691-c2666d4a6a8d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4cf3bff4-cd82-4575-a691-c2666d4a6a8d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4cf3bff4-cd82-4575-a691-c2666d4a6a8d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ANGLIA RUSKIN UNIVERSITY"
published: "2023-02-03"
---

# T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution - AWARD

Buyer: ANGLIA RUSKIN UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-4cf3bff4-cd82-4575-a691-c2666d4a6a8d

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## Summary

The Anglia Ruskin University has awarded a contract for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution. The procurement process has been completed and the selected supplier is Crimson. The contract period will run from March 1, 2022, to January 30, 2026. The procurement method used was a selective procedure with a tender period ending on November 8, 2021. The project falls under the services category and is located in the East of England, United Kingdom.

This awarded tender presents an opportunity for businesses providing Customer Relation Management software development services to engage with Anglia Ruskin University. The contract period of over four years offers stability and long-term collaboration potential. Suppliers well-versed in complex IT solutions and university environments would be suited to compete in this procurement process.

## Notice

Please find attached documents relating to the procurement for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution. Please note the closing date for your Invitation to Tender submission is 12 noon on 5th January 2022. Bidders must check that all the documents listed in the contents have been received by the Bidder and are complete in all respects. Documents that must be returned to us completed in full are: CRM ITT Requirement and Tender Questionnaire CRM Pricing Schedule CRM Sign all forms_RETURN with submission Bidders are reminded that large electronic files may take time to upload to In-Tend. Bidders must allow sufficient time to fully transmit all files they wish to submit prior to the published closing time. Please see paragraph 1.18 of the Invitation To Tender document for further information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dcaec75a-b2cc-493e-b769-e92bfe20f98e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2023 |
| Submission deadline | 8 Nov 2021 |
| Future notice date | Not specified |
| Award date | 20 Jan 2023 |
| Contract period | 1 Mar 2022 - 30 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ANGLIA RUSKIN UNIVERSITY |
| Locality | ESSEX |
| Post town | Chelmsford |
| Postcode | CM1 1SQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Marconi |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRIMSON |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 3 Feb 2023 at 14:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dcaec75a-b2cc-493e-b769-e92bfe20f98e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dcaec75a-b2cc-493e-b769-e92bfe20f98e
  3rd February 2023 - Awarded contract notice on Contracts Finder

## Provenance

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