---
title: "IPFX Telephony Services Renewal 2024-25 - Award"
ocid: "ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-07-05"
---

# IPFX Telephony Services Renewal 2024-25 - Award

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d.json)

## Summary

The Financial Ombudsman Service has awarded a contract to UCFX Limited for the provision of IPFX Telephony Services in London, United Kingdom. The contract value is £166,942.81, with a contract period from June 1, 2024, to May 31, 2025. The procurement method used was a Single Tender Action, and the main procurement category is services.

This contract opportunity can benefit businesses specialising in software package and information systems. Small and medium-sized enterprises (SMEs) are well-suited to compete in this tender. The award notice was published on May 16, 2024, with UCFX Limited being the active supplier. Businesses interested in providing telephony services should consider similar opportunities in the services sector in the UK.

## Notice

Award notice of a contract with UCFX for the provision of IPFX Telephony Services for a period of 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3a99739-4cee-459b-9421-63555924c215 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2024 |
| Submission deadline | 16 May 2024 |
| Future notice date | Not specified |
| Award date | 15 May 2024 |
| Contract period | 31 May 2024 - 31 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £166,942 |
| Lots value | Not specified |
| Awards value | £166,942 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UCFX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Jul 2024 at 09:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3a99739-4cee-459b-9421-63555924c215

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3a99739-4cee-459b-9421-63555924c215
  5th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4d092307-43f5-48cc-ab9d-264ebe48e33d.json.