---
title: "PAHT - RIS CRIS Annual Maintenance and Support"
ocid: "ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "The Princess Alexandra Hospital NHS Trust"
published: "2026-10-20"
---

# PAHT - RIS CRIS Annual Maintenance and Support

Buyer: The Princess Alexandra Hospital NHS Trust  
Current stage: Award  
OCID: ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c.json)

## Summary

The Princess Alexandra Hospital NHS Trust bought annual maintenance and support for its Radiology CRIS system, a clinical radiology information system. The requirement covers ongoing software maintenance and support for the system used in the Trust’s radiology service. This is a specialist healthcare IT software support requirement, rather than a general supply of medical equipment. The Trust is based in Welwyn Garden City, and the work is associated with its hospital in Harlow, CM20 1QX. The procurement description identifies delivery of the support through the NHS Supply Chain National Framework Agreement for Medical IT. The Trust is the buyer and will use the services for its radiology system.

The procurement is complete and was awarded to Magentus Software Limited. The award was made on 29 March 2024, with a contract period from 31 March 2024 to 30 September 2028. The contract value is £310,000. The procurement was a selective call-off from a framework agreement, specifically the NHS Supply Chain National Framework Agreement for Medical IT. The stated estimated value range was £300,000 to £310,000. The submission deadline was 4 March 2024 at 12:00. No separate evaluation criteria or scoring basis are stated in the procurement details, so the award basis cannot be described more specifically.

This award shows demand from The Princess Alexandra Hospital NHS Trust for sustained specialist support of a radiology CRIS system, procured through the NHS Supply Chain Medical IT framework. Suppliers seeking to compete for a similar requirement would need demonstrable capability to maintain and support the relevant radiology information system, including the expertise and service capacity to provide support over a multi-year contract. The selected supplier is identified as an SME, showing that this scale of specialist software support was delivered by a smaller business. The Trust’s requirement is focused on the installed CRIS system and its ongoing operational support, so experience in comparable clinical software maintenance would be directly relevant. The buyer marked the procurement as unsuitable for SMEs and voluntary, community or social enterprises, despite the supplier’s SME classification.

## Notice

The Princess Alexandra Hospital NHS Trust award for Annual Support and Maintenance for the Radiology CRIS system via NHS Supply Chain - National Framework Agreement for Medical IT Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd512a72-48d1-4437-b72f-374fca62bc4f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Mar 2024 |
| Contract period | 31 Mar 2024 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £310,000 |
| Lots value | Not specified |
| Awards value | £310,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Princess Alexandra Hospital NHS Trust |
| Locality | WELWYN GARDEN CITY |
| Postcode area | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Magentus Software Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 20 Oct 2026 at 09:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dd512a72-48d1-4437-b72f-374fca62bc4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd512a72-48d1-4437-b72f-374fca62bc4f
  20th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4d0fb3b8-1d93-4e74-a156-c8264318f10c.json.