--- title: "GB-London: 619-717 VB Survey Management Tool" ocid: "ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "VISITBRITAIN" published: "2017-04-04" --- # GB-London: 619-717 VB Survey Management Tool Buyer: VISITBRITAIN Current stage: Tender OCID: ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d.json) ## Summary The procurement process involves VisitBritain, a governmental body based in London, seeking to hire a service provider for the "GB-London: 619-717 VB Survey Management Tool." This tender falls within the market research services category and is presently at the tender stage. Key dates to note include the tender's publication date on 4 April 2017, and the procurement method is an open procedure with a contract value of £25,000. The contract period is defined from 1 April 2015 to 31 March 2017, with deadlines for submissions set prior to this timeframe. This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) that specialise in market research, survey management, and data analysis. Those businesses capable of delivering either fully managed or self-service survey solutions will be particularly well-positioned to compete for this contract, given the requirement for expertise in creating, distributing, and analysing feedback from surveys that assess marketing effectiveness for VisitBritain. ## Notice Please note that contrary to the mandatory field below in relation to EOI's this is a TENDER and not an Expression of Interest. Therefore, please upload the tender documents and adhere to the tender timescales. VisitBritain (VB) is required to assess the impact of our marketing activity in terms of return on investment i.e. the number of visitor nights and amount of additional spending generated by overseas visitors. This is administered through online surveys that are sent out to consumer contacts. It is therefore necessary to commission a centrally managed 'field and tab' project for the evaluation of our marketing activity. The purpose of this tender is to obtain an agency that will be able to provide the following service: a)a "fully managed service" mode - questionnaires (including translations) and brief provided by VisitBritain. Service provider manages creation and delivery of survey including scripting, testing, distribution, hosting and data deliveryb)a "self-service" mode - VisitBritain staff create and administer surveys. Service provider hosts survey and data. It is anticipated that between 80 and 100 surveys will need to be processed over the course of a year through the two methods outlined above.While this tender is primarily aimed at mode a), option b) will also be a key factor in deciding the successful bidder. Please see attached brief for full Tender requirements. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-GB-London:-619-717-VB-Survey-Management-Tool/5F245EY3QM To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/5F245EY3QM ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/42ca32bc-08fc-48cb-8896-9396d6c3c1e7 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Apr 2017 | | Submission deadline | 9 Mar 2015 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2015 - 31 Mar 2017 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £25,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | VISITBRITAIN | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 3BT | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79310000 - Market research services ## Release History - 4 Apr 2017 at 12:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/42ca32bc-08fc-48cb-8896-9396d6c3c1e7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/42ca32bc-08fc-48cb-8896-9396d6c3c1e7 4th April 2017 - Opportunity notice on Contracts Finder ## Notice URLs - https://www.delta-esourcing.com/respond/5F245EY3QM - https://www.delta-esourcing.com/tenders/UK-GB-London:-619-717-VB-Survey-Management-Tool/5F245EY3QM ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4d25e919-a7e4-4413-bad0-8769236d346d.json.