---
title: "WP3712 - Media Monitoring & Social Media Insight Services"
ocid: "ocds-b5fd17-4d31d1c5-6613-4133-82cc-f8cfd76079c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d31d1c5-6613-4133-82cc-f8cfd76079c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4d31d1c5-6613-4133-82cc-f8cfd76079c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4d31d1c5-6613-4133-82cc-f8cfd76079c8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WALSALL COUNCIL E-TENDERING"
published: "2021-09-01"
---

# WP3712 - Media Monitoring & Social Media Insight Services

Buyer: WALSALL COUNCIL E-TENDERING  
Current stage: Tender  
OCID: ocds-b5fd17-4d31d1c5-6613-4133-82cc-f8cfd76079c8

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## Summary

Walsall Council is seeking a single provider to deliver services for "WP3712 - Media Monitoring & Social Media Insight Services". This procurement falls under the market and economic research category and will take place in Walsall, West Midlands. The tender is currently active with a submission deadline of 1st September 2021, at 23:59. The contract is expected to begin on 2nd September 2021 and will run until 17th August 2023. This is an open procurement, allowing interested parties to express their interest in the opportunity through the Council's e-Procurement portal.

This tender presents an excellent opportunity for businesses specialising in media monitoring, data processing, and market research services. Companies equipped to provide robust analytical tools and social media insights would be particularly well-suited to compete for this contract. Small and medium-sized enterprises (SMEs) are encouraged to participate, especially those with experience in delivering similar services to public sector clients.

## Notice

Walsall Council are seeking a single Provider to deliver a robust Media Monitoring and Social Media Insight service. The Service shall include, but not be limited to; Press Monitoring - Monitoring of specified keywords and topics within printed content; Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or info graphics Social Media Monitoring - an online tool to enable The Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums; Broadcast Monitoring - Monitoring content on television, radio and web broadcasts that include specified keywords and topics Evaluation and Analysis - The selection, evaluation and analysis of the results of monitoring through human review or via automated evaluation of data; and Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums. Additional information: Please note that Walsall Council have a new Contract opportunity. For further details of the requirement, please see the following link to the Councils' e-Procurement web portal; https://in-tendhost.co.uk/walsallcouncil You will be required to register your organisation (if already not done so) and express your interest in the relevant project/opportunity. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13ca4e3f-4657-4b7f-92f0-6957fce31ec6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2021 |
| Submission deadline | 1 Sep 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Sep 2021 - 17 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALSALL COUNCIL E-TENDERING |
| Locality | WEST MIDLANDS |
| Post town | Walsall |
| Postcode | WS1 1TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | St Matthew's |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 22200000 - Newspapers, journals, periodicals and magazines
- 72310000 - Data-processing services
- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79340000 - Advertising and marketing services

## Release History

- 1 Sep 2021 at 16:27 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/13ca4e3f-4657-4b7f-92f0-6957fce31ec6
- 1 Sep 2021 at 16:27 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/13ca4e3f-4657-4b7f-92f0-6957fce31ec6
- 17 Jun 2021 at 16:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/13ca4e3f-4657-4b7f-92f0-6957fce31ec6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13ca4e3f-4657-4b7f-92f0-6957fce31ec6
  1st September 2021 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/walsallcouncil/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/walsallcouncil
- https://www.walsall.gov.uk/

## Provenance

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