---
title: "ICT 3rd Line Support and OOH Support 2020 - AWARD"
ocid: "ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GREENSQUARE GROUP LIMITED"
published: "2020-10-14"
---

# ICT 3rd Line Support and OOH Support 2020 - AWARD

Buyer: GREENSQUARE GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2.json)

## Summary

GreenSquare Group Limited is seeking a service provider for the project titled "ICT 3rd Line Support and OOH Support 2020." This public procurement falls under the category of "Computer support services" and is based in Chippenham, Wiltshire, UK. The procurement is currently at the Award stage, having concluded the tender period on 17 September 2020. The contract period is set to commence on 1 November 2020 and will last for 12 months, with a potential extension for another year. The awarded contract value stands at £30,000, with a minimum value of £25,000, and the procurement was carried out through an open procedure.

This tender creates substantial opportunities for businesses specialising in IT support and consultancy, particularly those able to provide comprehensive telephone and remote support services. Small and medium-sized enterprises (SMEs) would be well-suited to compete, given the suitable designation for such businesses. Potential suppliers should have experience in managing business-critical IT systems and delivering related projects effectively, thus aligning with the needs outlined by GreenSquare Group Limited.

## Notice

GreenSquare are seeking a Service Provider to provide full management, support and advice for comprehensive telephone and remote support of their business critical IT systems and a number of related projects. The contract period will be for an initial 12 months with the option to extend by a further 12 month period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eed51c01-eb51-433a-b63e-b7291cd081cf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2020 |
| Submission deadline | 17 Sep 2020 |
| Future notice date | Not specified |
| Award date | 13 Oct 2020 |
| Contract period | 1 Nov 2020 - 31 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | £6,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GREENSQUARE GROUP LIMITED |
| Locality | WILTSHIRE |
| Post town | Swindon |
| Postcode | SN14 0GU |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Chippenham Cepen Park & Hunters Moon |
| Westminster constituency | Chippenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFINITI CLOUD SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72600000 - Computer support and consultancy services
- 72610000 - Computer support services
- 72611000 - Technical computer support services

## Release History

- 14 Oct 2020 at 15:08 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eed51c01-eb51-433a-b63e-b7291cd081cf
- 14 Oct 2020 at 14:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eed51c01-eb51-433a-b63e-b7291cd081cf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eed51c01-eb51-433a-b63e-b7291cd081cf
  14th October 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.greensquaregroup.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4d3cc16e-8f68-4100-964f-d1e5cb5e3dc2.json.