---
title: "Out of Hours, 24hr & Emergency Telephone Contact Service"
ocid: "ocds-b5fd17-4d3d6f15-5e53-4f1e-a99d-6255bc0df8d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d3d6f15-5e53-4f1e-a99d-6255bc0df8d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4d3d6f15-5e53-4f1e-a99d-6255bc0df8d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4d3d6f15-5e53-4f1e-a99d-6255bc0df8d0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MID SUFFOLK DISTRICT COUNCIL"
published: "2022-06-30"
---

# Out of Hours, 24hr & Emergency Telephone Contact Service

Buyer: MID SUFFOLK DISTRICT COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-4d3d6f15-5e53-4f1e-a99d-6255bc0df8d0

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## Summary

The procurement process conducted by Mid Suffolk District Council focuses on the provision of an "Out of Hours, 24hr & Emergency Telephone Contact Service." This tender falls within the communications services industry category, with a total contract value of £100,000. The tender was published on 30 June 2022 and has a submission deadline of 27 July 2022. The contract will commence on 1 October 2022 and is set to last until 30 September 2025. This open procurement method allows for multiple suppliers to express interest and participate in the bidding process, ultimately aimed at enhancing service delivery in the East of England.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs) looking to expand their footprint in the public sector. Businesses specialising in telephone-answering services or emergency response communications are particularly well-suited to compete for this contract. By engaging in this tender, organisations can not only secure a valuable public contract but also build relationships with local government, potentially leading to further opportunities in the future.

## Notice

This opportunity is available in the 'Current Tenders' area of www.suffolksourcing.uk. Interested parties are invited to express their interest in order to gain full access to the tender documentation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b25f4669-44a7-4198-830a-aaad657414b4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2022 |
| Submission deadline | 27 Jul 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2022 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MID SUFFOLK DISTRICT COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services

## Release History

- 30 Jun 2022 at 10:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b25f4669-44a7-4198-830a-aaad657414b4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b25f4669-44a7-4198-830a-aaad657414b4
  30th June 2022 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d3d6f15-5e53-4f1e-a99d-6255bc0df8d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4d3d6f15-5e53-4f1e-a99d-6255bc0df8d0.json.