---
title: "Advice & Guidance (A&G) Cloud Software"
ocid: "ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX ICB"
published: "2023-04-30"
---

# Advice & Guidance (A&G) Cloud Software

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX ICB  
Current stage: Award  
OCID: ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330)  
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## Summary

The NHS Hertfordshire and West Essex ICB has awarded a contract for the provision of Consultant Advice & Guidance (A&G) Cloud Software. This contract falls under the industry category of medical software package with a value of £1,249,885.81 GBP. The procurement method used was selective, involving a call-off from a framework agreement. The contract period spans from April 1, 2023, to March 31, 2026. The tender period ended on March 1, 2023, with Consultant Connect Limited being the successful supplier located in England.

This tender provides opportunities for businesses in the medical software sector, particularly those offering cloud-based solutions for healthcare consultancy services. SMEs with expertise in developing platforms for rapid A&G communication between GPs and consultants are well-suited to compete. The service needs to ensure timely responses to A&G requests, including out-of-area support for local teams. With a focus on enhancing A&G over weekends and evenings, businesses in this sector can leverage their capabilities to meet the NHS's requirements and support primary care providers effectively.

## Notice

HWE ICB are seeking to procure a cloud-based platform for the provision of Consultant Advice & Guidance (A&G). It should allow General Practitioners (GPs) in primary care to connect with medical and surgical consultants for rapid A&G both via telephone and photo messaging. The service needs to be supported by out-of-area NHS consultants which means that A&G requests are always answered in a timely manner. In order for the service to satisfy GPs the provision of enhanced A&G should be over weekends and evenings and GPs should be connected at least 90% of the time. The out-of-area consultants can act as a backup for local teams and provide locally unavailable specialties. To this end the HWE ICB have conducted a call-off process from the CCS G-Cloud 13 Framework (RM1557.13). The process has been undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. This process identified CC as most suitable provider as they were able to meet complete needs of requirement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7deb0b72-b644-407a-94d2-7ab7751985a0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2023 |
| Submission deadline | 1 Mar 2023 |
| Future notice date | Not specified |
| Award date | 24 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,249,885 |
| Lots value | Not specified |
| Awards value | £1,249,885 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX ICB |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONSULTANT CONNECT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48180000 - Medical software package

## Release History

- 30 Apr 2023 at 08:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7deb0b72-b644-407a-94d2-7ab7751985a0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7deb0b72-b644-407a-94d2-7ab7751985a0
  30th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4d654f18-88ea-4d31-89e0-e158f5743330.json.