--- title: "WEBSITE USER RESEARCH & COMMUNICATIONS RECOMMENDATIONS" ocid: "ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NATIONAL HERITAGE MEMORIAL FUND" published: "2017-08-14" --- # WEBSITE USER RESEARCH & COMMUNICATIONS RECOMMENDATIONS Buyer: NATIONAL HERITAGE MEMORIAL FUND Current stage: Tender OCID: ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44.json) ## Summary The National Heritage Memorial Fund is currently seeking proposals for a project titled "Website User Research & Communications Recommendations." This tender falls under the category of Research and Development Services, with a total contract value of £30,000. The active procurement process, initiated as a selective tender with a negotiated procedure, is set to conclude on 28 August 2017. The contract is expected to commence on 8 September 2017 and will run until 27 October 2017. Interested parties may submit their proposals aimed at enhancing the website's content and user engagement strategies concerning the National Lottery brand and heritage. This tender presents substantial opportunities for businesses, particularly those with expertise in website development, user research, and communications strategy. Businesses specialising in services related to user experience design, digital content creation, and marketing consultation would be well-suited to compete for this contract. By participating, firms could leverage the chance to contribute to a significant project intended to enhance public awareness of heritage initiatives and the National Lottery's role in supporting such causes. ## Notice We now want to re-develop the website to coincide with the launch of a new funding strategy in 2019, and are commissioning this research to inform the content and information architecture of the new site. HLF's 2017-18 business plan has made promoting the National Lottery brand and demonstrating the value of heritage as a good cause a corporate priority. This is likely to be endorsed in a forthcoming Corporate Strategy. The website needs to prioritise: * A strengthened focus on National Lottery players in our communications and advocacy * Improving recognition and awareness of the National Lottery while promoting heritage as a TNL good cause, amongst the public * Building on HLF's profile as a sector leader, communicating the impact of our funding Therefore, to complement those applying for funds or running projects, there needs to be a focus on how we can meaningfully reach and engage the wider public and opinion-formers with an aim of increasing awareness of National Lottery funding for heritage and showcasing the difference heritage makes in people's lives. There is an aspiration to give this audience parity with our applicant/grantee audience. The research should explore what content these audiences would expect of HLF (if at all) - beyond our remit as a grant-giver aiming to attract and help applicants for funding. It should also recommend how relevant areas of our website should be presented to allow for efficient user journeys. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c1ad6bbd-76a1-4f61-9797-4afeff02a91f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Aug 2017 | | Submission deadline | 28 Aug 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 7 Sep 2017 - 27 Oct 2017 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £30,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NATIONAL HERITAGE MEMORIAL FUND | | Locality | LONDON | | Post town | South West London | | Postcode | SW1W 8NR | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Kensington and Chelsea | | Electoral ward | Royal Hospital | | Westminster constituency | Chelsea and Fulham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 14 Aug 2017 at 16:07 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c1ad6bbd-76a1-4f61-9797-4afeff02a91f - 11 Aug 2017 at 11:52 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c1ad6bbd-76a1-4f61-9797-4afeff02a91f - 28 Jul 2017 at 10:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c1ad6bbd-76a1-4f61-9797-4afeff02a91f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c1ad6bbd-76a1-4f61-9797-4afeff02a91f 14th August 2017 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b9943b91-63c3-445f-a87d-e5f0a31a7b13 HLF Invitation To Tender - https://www.contractsfinder.service.gov.uk/Notice/Attachment/be299f23-b30a-4257-aed0-de900eec4712 ## Notice URLs - http://HLF.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4db20ab7-4f64-4830-8ec2-86c15d2d9f44.json.