---
title: "Professional Services for supporting Microsoft Technologies - AWARD"
ocid: "ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2023-04-13"
---

# Professional Services for supporting Microsoft Technologies - AWARD

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43

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## Summary

The Norfolk County Council has awarded a contract titled "Professional Services for supporting Microsoft Technologies" for system and support services. The procurement method was an open procedure, and the contract period is from 17th April 2023 to 16th April 2024. The tender period ended on 16th March 2023, with Phoenix Software Ltd being the awarded supplier. The contract value is £129,000, and the buying organization is located in Norfolk, United Kingdom.

This contract presents opportunities for businesses involved in systems and technical consultancy services to engage with Norfolk County Council. Businesses offering support services related to Microsoft technologies may find this tender suitable for their expertise. The procurement process has now reached the award stage, offering relevant businesses a chance to contribute to the council's IT infrastructure and reduce incident resolution times as outlined in the project description.

## Notice

Norfolk County Council has retendered the council's existing service contract for Professional Services for supporting Microsoft Technologies. The Council is purchasing support to: o Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists. o Reduce of resolution time for incidents and problems related to Microsoft technologies. o Reduce the number of incidents and problems related to Microsoft technologies.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ee071db-aacf-4979-b689-38e1ae3e1cc1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2023 |
| Submission deadline | 16 Mar 2023 |
| Future notice date | Not specified |
| Award date | 10 Apr 2023 |
| Contract period | 16 Apr 2023 - 16 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £129,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services
- 72250000 - System and support services

## Release History

- 13 Apr 2023 at 15:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ee071db-aacf-4979-b689-38e1ae3e1cc1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ee071db-aacf-4979-b689-38e1ae3e1cc1
  13th April 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4dc7b9ad-4f2a-4b22-b100-593e2b9d0d43.json.