---
title: "Independent Complaints Reviewer Services"
ocid: "ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE NATIONAL ARCHIVES"
published: "2017-04-04"
---

# Independent Complaints Reviewer Services

Buyer: THE NATIONAL ARCHIVES  
Current stage: Award  
OCID: ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32.json)

## Summary

The National Archives in Richmond, England, has completed a procurement process for "Independent Complaints Reviewer Services," within the industry category of business services, specifically law, marketing, consulting, recruitment, printing, and security. The tender, which was initiated on 31st March 2017 and concluded on the same date, was part of a services contract that will run from 1st April 2017 to 31st March 2018. The procurement method used falls under the category of "Other," with a total contract value of £10,800.

This procurement opportunity is well-suited for small and medium-sized enterprises (SMEs) specialising in independent review or complaint handling services, as well as those offering legal consulting within the relevant sectors. By engaging in such tenders, businesses can enhance their market presence and expand their client base, particularly in delivering services that meet the needs of government organisations.

## Notice

Independent Complaints Review Function

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/489b4c79-837b-4d34-a366-ae0adc14c710 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2017 |
| Submission deadline | 31 Mar 2017 |
| Future notice date | Not specified |
| Award date | 30 Mar 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £10,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NATIONAL ARCHIVES |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 4DU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JODI BERG |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 4 Apr 2017 at 08:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/489b4c79-837b-4d34-a366-ae0adc14c710

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/489b4c79-837b-4d34-a366-ae0adc14c710
  4th April 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4dd22614-9422-422d-860f-a835a2c13f32.json.