---
title: "Technical Support (TOEX)"
ocid: "ocds-b5fd17-4df4b546-2d63-4e2c-ae78-d451eaceaa82"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4df4b546-2d63-4e2c-ae78-d451eaceaa82"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4df4b546-2d63-4e2c-ae78-d451eaceaa82.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4df4b546-2d63-4e2c-ae78-d451eaceaa82.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK CONSTABULARY"
published: "2026-04-07"
---

# Technical Support (TOEX)

Buyer: NORFOLK CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-4df4b546-2d63-4e2c-ae78-d451eaceaa82

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## Summary

Norfolk Constabulary has completed the procurement process for a contract titled "Technical Support (TOEX)" in the IT services sector, specifically focusing on cloud specialism and service support for the TOEX Capabilities Environment and Data Platform. Located in the East of England, this award stage contract was initiated through a framework agreement, with Simpson Associates Information Services Limited being selected as the supplier. The contract period commences on 1st April 2026 and ends on 31st March 2028. The tender's procurement method was selective, with a minimum value of £4,439,200 and a final awarded value of £5,327,040.

This tender presents an opportunity for businesses specialising in IT services, particularly those experienced in cloud technologies and data platforms, to engage with law enforcement and public sector projects. Although this contract has been awarded, businesses with the requisite experience can explore future opportunities with Norfolk Constabulary and similar buyers, especially those that have existing framework agreements facilitating a selective procurement approach. Firms that can enhance capabilities in IT consultancy, software development, and internet support services might find potential growth opportunities in this domain.

## Notice

Cloud specialism and service support for the TOEX Capabilities Environment and Data Platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3180be23-bc22-4814-9a13-866c0abd3b66 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2026 |
| Submission deadline | 16 Mar 2026 |
| Future notice date | Not specified |
| Award date | 23 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,327,040 |
| Lots value | Not specified |
| Awards value | £4,439,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK CONSTABULARY |
| Locality | ROYSTON |
| Post town | Stevenage |
| Postcode | SG8 7BZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | North Hertfordshire |
| Electoral ward | Royston Palace |
| Westminster constituency | North East Hertfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SIMPSON ASSOCIATES INFORMATION SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Apr 2026 at 16:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3180be23-bc22-4814-9a13-866c0abd3b66

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3180be23-bc22-4814-9a13-866c0abd3b66
  7th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4df4b546-2d63-4e2c-ae78-d451eaceaa82. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4df4b546-2d63-4e2c-ae78-d451eaceaa82.json.