---
title: "PTX Bank Payment Services"
ocid: "ocds-b5fd17-4e675233-4690-48e1-9ec9-390cc84fa793"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4e675233-4690-48e1-9ec9-390cc84fa793"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4e675233-4690-48e1-9ec9-390cc84fa793.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4e675233-4690-48e1-9ec9-390cc84fa793.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Care Quality Commission"
published: "2026-10-12"
---

# PTX Bank Payment Services

Buyer: Care Quality Commission  
Current stage: Award  
OCID: ocds-b5fd17-4e675233-4690-48e1-9ec9-390cc84fa793

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## Summary

The Care Quality Commission (CQC) bought access to a secure, cloud-based payment service to support banking activity managed through its finance system. This is a software service for processing and managing payments, rather than a purchase of physical banking equipment. The requirement sits within cloud software and related IT services. The CQC is the buying organisation, based in Newcastle upon Tyne, and the service is intended to support its finance operations in England. The requirement is for an established payment solution integrated with the CQC’s finance system, so relevant suppliers are those able to provide secure cloud payment services suited to organisational banking workflows.

The procurement is complete and the contract was awarded to Bottomline Technologies Limited on 30 September 2026. The awarded value is £118,263.66, stated as the maximum including charges and any optional extension. The contract runs from 26 September 2026 to 25 September 2029, with an initial 24-month term and an option to extend by up to 12 months. The CQC used a direct award under the G-Cloud 14 framework, Lot 2 for cloud software; the process was a framework call-off rather than a standalone open competition. The published tender deadline was 1 September 2026. The procurement was categorised as a services contract, and the recorded suitability assessment marked it unsuitable for SMEs and voluntary, community and social enterprises.

For suppliers that did not win, this award shows the CQC’s demand for secure cloud payment services connected to its finance system, with the contract placed through the G-Cloud framework’s cloud software route. A credible competitor for a comparable future requirement would need to demonstrate a secure, dependable payment platform that supports organisational banking activity and can work with a public body’s finance system. Experience delivering cloud software services and supporting the operation of payment workflows would be directly relevant. The selected supplier is recorded as a large business, and the CQC’s suitability assessment did not mark the opportunity as suitable for SMEs or voluntary, community and social enterprises. Businesses should therefore assess whether they can meet the expected scale and service needs and compete through the relevant framework route.

## Notice

This is a Contract Award Notice. The Care Quality Commission (CQC) requires access to cloud-based secure payment service solution to support the management of banking activity via its Finance System. This procurement was undertaken through the GCA G-Cloud 14 Framework Agreement (RM1557.14) Lot 2 Cloud Software, following the Direct Award process. The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC CPS 088

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/82cf8ab9-d8e2-4df6-9504-16b5501ba0ff |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2026 |
| Contract period | 26 Sep 2026 - 25 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £118,263 |
| Lots value | Not specified |
| Awards value | £118,263 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Care Quality Commission |
| Locality | NEWCASTLE UPON TYNE |
| Postcode area | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOTTOMLINE TECHNOLOGIES LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Oct 2026 at 15:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/82cf8ab9-d8e2-4df6-9504-16b5501ba0ff

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/82cf8ab9-d8e2-4df6-9504-16b5501ba0ff
  12th October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/aefe2d09-2b57-4e0d-a8a7-25cdd9cb44c8
  RM1557.14-G-Cloud 14 Call-Off Contract - Bottomline PTX v1_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4e675233-4690-48e1-9ec9-390cc84fa793. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4e675233-4690-48e1-9ec9-390cc84fa793.json.