---
title: "User Research / Service Designer"
ocid: "ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF REDBRIDGE"
published: "2022-01-14"
---

# User Research / Service Designer

Buyer: LONDON BOROUGH OF REDBRIDGE  
Current stage: Award  
OCID: ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9.json)

## Summary

The London Borough of Redbridge has recently completed a procurement process for a project titled "User Research / Service Designer," focused on providing consultancy for the implementation of housing IT systems. This tender falls under the software package and information systems industry category (CPV Code: 48000000), with a contract value of £78,000. The procurement was initiated as a tender with its contract period running from 25th October 2021 to 17th April 2022. Key dates include the end of the tender period on 15th October 2021 and the award date on 20th October 2021.

This procurement presents a significant opportunity for businesses specialising in IT consultancy and software development services. Companies that can provide expert guidance on housing IT solutions, particularly those with experience in the delivery of user research and service design, would be well-suited to compete in similar future tenders. Engaging with such contracts can enable business growth, especially for organisations looking to expand their portfolio in public sector services and enhance their credibility in the market.

## Notice

Specialist Professional Services to provide consultancy on the implementation of the housing IT systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/74fe694b-f3b6-49e1-85a5-a525bd94a7c0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2022 |
| Submission deadline | 15 Oct 2021 |
| Future notice date | Not specified |
| Award date | 19 Oct 2021 |
| Contract period | 24 Oct 2021 - 17 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £78,000 |
| Lots value | Not specified |
| Awards value | £78,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF REDBRIDGE |
| Locality | ILFORD |
| Post town | Ilford |
| Postcode | IG1 1NN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Redbridge |
| Electoral ward | Ilford Town |
| Westminster constituency | Ilford South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALBANY BECK CONSULTANCY SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Jan 2022 at 16:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/74fe694b-f3b6-49e1-85a5-a525bd94a7c0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/74fe694b-f3b6-49e1-85a5-a525bd94a7c0
  14th January 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.redbridge.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4ef04afd-9a87-4028-835d-4e738d8ed9a9.json.