---
title: "Social Media Management Software"
ocid: "ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2023-04-18"
---

# Social Media Management Software

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a.json)

## Summary

The NHS Business Services Authority has awarded a contract for Social Media Management Software through the Crown Commercial Services G-Cloud 12 Framework Agreement. The contract, worth £99,000 and classified under the CPV code 48000000 for Software package and information systems, was awarded to Orlo. The tender was selective, and the contract period runs from November 11, 2021, to November 10, 2023, with the tender period ending on October 29, 2021. The procurement focused on goods and was suitable for SMEs and VCSEs.

This tender presents an opportunity for businesses that provide cloud software solutions, particularly those experienced in social media management systems. With the contract mostly covering the effective management of social media accounts for NHSBSA, companies with expertise in providing bespoke cloud software services for public sector organisations may find this tender well-suited for their capabilities. The supplier, Orlo, was successful in securing the contract, demonstrating the potential for businesses in the industry to engage with public sector organisations through established framework agreements.

## Notice

Award of a call-off contract via Crown Commercial Services (CCS) G-Cloud 12 Framework Agreement. The contract covers the provision of cloud software to assist the NHSBSA with the effective management of its various social media accounts across multiple channels.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/72288466-fc3d-42f6-82e6-631412ed64f6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2023 |
| Submission deadline | 29 Oct 2021 |
| Future notice date | Not specified |
| Award date | 9 Nov 2021 |
| Contract period | 11 Nov 2021 - 10 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £99,000 |
| Lots value | Not specified |
| Awards value | £99,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORLO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Apr 2023 at 14:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72288466-fc3d-42f6-82e6-631412ed64f6
- 26 Nov 2021 at 14:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d244b5da-13fb-4de7-a3d9-1c194ba79317

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/72288466-fc3d-42f6-82e6-631412ed64f6
  18th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d244b5da-13fb-4de7-a3d9-1c194ba79317
  26th November 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000GzUI/u7gYz.qS.WBMEPpCHrf9q7rrF1DR2iT8kfDO.KccKqo
  21_10_02 Social Media Management Software 2021 Contract v1.0_Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dbf7f3a6-4325-4219-9c52-de0cdd6579e8
  21_10_02 Social Media Management Software 2021 Contract v1.0_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4f123ab8-f472-45fa-8692-86b5bbc32f0a.json.