---
title: "Supply of UX and UI Research Relating to COVID 19 Tracing App"
ocid: "ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC - TEST AND TRACE)"
published: "2020-11-30"
---

# Supply of UX and UI Research Relating to COVID 19 Tracing App

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC - TEST AND TRACE)  
Current stage: Award  
OCID: ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576.json)

## Summary

The procurement process pertains to the Department of Health and Social Care (DHSC - Test and Trace), which is seeking to fulfil a contract titled "Supply of UX and UI Research Relating to COVID 19 Tracing App." This contract falls under the research consultancy services category, specifically focusing on the enhancement of user experience and interface for a COVID-19 related application. The contract period commenced on 1st November 2020 and will continue until 31st December 2020. The procurement method employed was a direct approach through a single tender action, with a total value amounting to £116,800.

This tender presents significant opportunities for businesses specialising in research consultancy services, particularly those with expertise in user experience (UX) and user interface (UI) design. Companies that can conduct usability testing and exploratory research related to digital platforms in healthcare technology would be particularly well-suited to compete. Smaller firms and innovative consultancies can leverage this opportunity to engage in meaningful projects that contribute to public health initiatives, thereby opening pathways for future contracts in the growing digital health sector.

## Notice

Additional researchers for User Experience (UX) and User Interface (UI) testing the QR code registration website and the app in its alpha form. conduct usability and exploratory research and analyse research findings around the Covid-19 App.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/664b6135-a800-4842-b647-ccc901c1db9a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2020 |
| Submission deadline | 1 Nov 2020 |
| Future notice date | Not specified |
| Award date | 15 Sep 2020 |
| Contract period | 1 Nov 2020 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £116,800 |
| Lots value | Not specified |
| Awards value | £116,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC - TEST AND TRACE) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLUENT INTERACTION |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 30 Nov 2020 at 15:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/664b6135-a800-4842-b647-ccc901c1db9a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/664b6135-a800-4842-b647-ccc901c1db9a
  30th November 2020 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kERX/dNHOFt821WPCMLzkCipqzsLMQJ6MSZlSVTJ0u2c1I44
  Supply of UX and UI Research Relating to Version 2 of COVID 19 Tracing App FLUENT INTERACTION - Contract 2_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4f1741ad-4a01-4f53-a274-a8c05b4a4576.json.