---
title: "Tram Stop Real Time Displays Root Cause Analysis"
ocid: "ocds-b5fd17-4f20b48e-5f4a-4d62-a2d5-f10cf4a8a9dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f20b48e-5f4a-4d62-a2d5-f10cf4a8a9dc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4f20b48e-5f4a-4d62-a2d5-f10cf4a8a9dc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4f20b48e-5f4a-4d62-a2d5-f10cf4a8a9dc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE"
published: "2017-04-26"
---

# Tram Stop Real Time Displays Root Cause Analysis

Buyer: SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE  
Current stage: Award  
OCID: ocds-b5fd17-4f20b48e-5f4a-4d62-a2d5-f10cf4a8a9dc

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## Summary

The procurement process titled "Tram Stop Real Time Displays Root Cause Analysis" is being conducted by the South Yorkshire Passenger Transport Executive (SYPTE). The process falls under the services category and is focused on addressing operational issues related to Passenger Information Displays (PIDs) at tram stops in Sheffield, England. This open procurement procedure has a project value estimated between £20,000 and £25,000, with the tender period having ended on 21 March 2017. The contract is scheduled to commence on 1 April 2017 and conclude by 31 July 2017.

This opportunity is well-suited for consultancies and businesses with expertise in technical testing, analysis, and consultancy services, particularly those that have experience in transport systems or public service technology. The objective is to identify and resolve performance issues of existing systems, offering potential growth for SMEs capable of delivering the required evaluation and recommendations. As SYPTE seeks an experienced provider, this contract could pave the way for impactful collaborations within the transport sector.

## Notice

South Yorkshire Passenger Transport Executive (SYPTE) is seeking to appoint a suitably experienced provider of the above Services. The estimated value of the project is between PS20,000 and PS25,000. In 2015, SYPTE awarded contracts for the supply, installation and maintenance of 84 Passenger Information Displays (PIDs), a Content Management System and a Tram Information System to generate and display real time predictions at 44 tram stops on the network in Sheffield. Although the PIDs have been fully operational since December 2015, the quality of their performance has never consistently achieved the standard expected by either SYPTE or South Yorkshire Supertram Limited (SYSL). An independent external consultant is now required to objectively review all aspects of the existing operation and how they interact, with a view to identifying the cause(s) of residual issues that are still being experienced, explain why the problems are occurring, propose resolutions to address each issue and cause identified, assign responsibility for each resolution and develop a plan of action going forward. Additional information: A full Specification, Draft Contract, Invitation to Tender and submission instructions can be found on our website at www.sypte.co.uk/contracts

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/36e0a499-546d-46d9-9b81-d09bea91e0bf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Apr 2017 |
| Submission deadline | 21 Mar 2017 |
| Future notice date | Not specified |
| Award date | 5 Apr 2017 |
| Contract period | 24 Apr 2017 - 1 Jun 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | £19,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2BQ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AECOM |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71600000 - Technical testing, analysis and consultancy services

## Release History

- 26 Apr 2017 at 13:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/36e0a499-546d-46d9-9b81-d09bea91e0bf
- 6 Mar 2017 at 12:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/415c3472-987f-4ab6-8fad-d7831813fb3c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/36e0a499-546d-46d9-9b81-d09bea91e0bf
  26th April 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/415c3472-987f-4ab6-8fad-d7831813fb3c
  6th March 2017 - Opportunity notice on Contracts Finder

## Provenance

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