---
title: "P1 24/7 Support and Support & Monitoring for Exchange/Citrix"
ocid: "ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUFFOLK NHS FOUNDATION TRUST"
published: "2020-02-12"
---

# P1 24/7 Support and Support & Monitoring for Exchange/Citrix

Buyer: WEST SUFFOLK NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a.json)

## Summary

The procurement process involves the West Suffolk NHS Foundation Trust, seeking services related to "P1 24/7 Support and Support & Monitoring for Exchange/Citrix." This contract, with a value of £77,925, falls under the IT software package industry category and is located in the East of England. The procurement has reached the Award stage, with key dates including the tender period ending on 27 September 2019 and the contract period running from 1 October 2019 to 31 March 2021. The procurement method utilised was selective, specifically through a call-off from a framework agreement.

This tender presents significant opportunities for businesses specializing in IT support and software services, particularly those with expertise in Exchange and Citrix platforms. Companies that provide 24/7 support services would be well-suited to compete, enabling them to expand their operational reach and secure long-term contracts within the healthcare sector. Businesses aiming to engage with public sector services should consider this contract to enhance their growth potential.

## Notice

P1 24/7 Support - 1 Oct 19 - 31 Mar 21 Support and Monitoring for Exchange and Citrix Platforms - 1 Oct 19 - 31 Mar 21

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44089615-04b1-4fa2-9205-a7b6b87ac972 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2020 |
| Submission deadline | 27 Sep 2019 |
| Future notice date | Not specified |
| Award date | 29 Sep 2019 |
| Contract period | 30 Sep 2019 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,925 |
| Lots value | Not specified |
| Awards value | £77,925 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUFFOLK NHS FOUNDATION TRUST |
| Locality | BURY ST EDMUNDS |
| Post town | Ipswich |
| Postcode | IP33 2QZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH64 West Suffolk |
| Local authority | West Suffolk |
| Electoral ward | Southgate |
| Westminster constituency | Bury St Edmunds and Stowmarket |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EACS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 12 Feb 2020 at 12:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44089615-04b1-4fa2-9205-a7b6b87ac972

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/44089615-04b1-4fa2-9205-a7b6b87ac972
  12th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4f2c9653-5211-49be-be56-8fe6d0539c4a.json.