---
title: "Unified Communications"
ocid: "ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHARNWOOD BOROUGH COUNCIL RECYCLING"
published: "2019-05-10"
---

# Unified Communications

Buyer: CHARNWOOD BOROUGH COUNCIL RECYCLING  
Current stage: Award  
OCID: ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1

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## Summary

Charnwood Borough Council Recycling is procuring Unified Communications services through the Crown Commercial framework contract RM1045, Lot 5. The procurement, classified under installation services of line telephony equipment, is currently in the Award stage, with a contract value of £508,000. The contract is set to commence on 7 April 2019, with an initial duration of 36 months and an option for a 12-month extension. The delivery location is in the East Midlands region of the United Kingdom, and the tender period concluded on 28 March 2019.

This tender presents significant opportunities for SMEs and VCSEs, particularly those specialising in telecommunications and IT services. Companies that provide maintenance for telephone systems, call centre solutions, or cloud communications would be well-positioned to compete. The ability to demonstrate resilience and compliance with PCI telephone standards will also be advantageous for potential bidders aiming to support the council's service needs over the next four years.

## Notice

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot 5 for the provision of Unified Communication. The scope of service include the maintenance of all incoming telephone extension lines (DDI) for staff, Contact Centre module and call routing, resilience for the Agile cloud platform in case of emergencies and scheduled upgrades, PCI telephone compliance software, activating Web chat and Call recording functionality as part of the phone system It is our intention to award the contract under the framework to 4Net technologies for an initial call off period of 36 months and a 12-month extension period (4 years in total).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/309b77f7-c22a-4dde-9617-3712fe756360 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 May 2019 |
| Submission deadline | 28 Mar 2019 |
| Future notice date | Not specified |
| Award date | 3 Apr 2019 |
| Contract period | 6 Apr 2019 - 7 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £508,000 |
| Lots value | Not specified |
| Awards value | £508,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHARNWOOD BOROUGH COUNCIL RECYCLING |
| Locality | LOUGHBOROUGH |
| Post town | Leicester |
| Postcode | LE11 2TN |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Charnwood |
| Electoral ward | Loughborough Southfields |
| Westminster constituency | Loughborough |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4NET TECHNOLOGIES |

## CPV Codes

### Divisions

- 51 - Installation services (except software)

### Codes

- 51340000 - Installation services of line telephony equipment

## Release History

- 10 May 2019 at 11:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/309b77f7-c22a-4dde-9617-3712fe756360
- 10 May 2019 at 11:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/309b77f7-c22a-4dde-9617-3712fe756360

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/309b77f7-c22a-4dde-9617-3712fe756360
  10th May 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4f342fbd-dd1c-496e-bbfd-eca5c17075d1.json.