---
title: "Front Door Service"
ocid: "ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2023-10-02"
---

# Front Door Service

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00.json)

## Summary

The Sunderland City Council has awarded a contract for the "Front Door Service" in the health and social work services category. The contract, valued at £3,600,000 GBP, was awarded to Age UK Sunderland. The procurement process started on October 2, 2023, with the tender period ending on October 26, 2023. The contract will run from April 1, 2024, to March 31, 2030, providing a streamlined pathway for early intervention and prevention services for adults in Sunderland.

This contract presents a lucrative opportunity for businesses in the health and social work services sector, particularly those focused on adult social care services. Companies experienced in providing advice, information, and community-based support services to prevent social isolation would be well-suited to compete for this tender. Small and medium-sized enterprises (SMEs) are encouraged to participate as the contracting authority has specified suitability for SMEs in the procurement process.

## Notice

The service will offer a streamlined pathway into early intervention and prevention services for adults in the City with a single point of contact within Adult Social Care Services to provide access to advice, information and guidance, early interventions and a low-level community-based support that can be delivered alongside other services. Examples of this community-based support will include (but not limited to) services to prevent social isolation such as virtual companionship and community groups. Please refer to the service specification for full details

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c31095fc-19a7-4760-8ef5-f1c474dd3a6f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2023 |
| Submission deadline | 26 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,604,218 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Oct 2023 at 15:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c31095fc-19a7-4760-8ef5-f1c474dd3a6f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c31095fc-19a7-4760-8ef5-f1c474dd3a6f
  2nd October 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.sunderland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4fbdb874-c07c-4584-9400-8555c16d3f00.json.