---
title: "EU Exit - PEGA Caseworking Support - PROC 359"
ocid: "ocds-b5fd17-4fd3d3e8-3be3-4f13-8fb0-960cd59e0a48"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fd3d3e8-3be3-4f13-8fb0-960cd59e0a48"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4fd3d3e8-3be3-4f13-8fb0-960cd59e0a48.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4fd3d3e8-3be3-4f13-8fb0-960cd59e0a48.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2018-11-27"
---

# EU Exit - PEGA Caseworking Support - PROC 359

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-4fd3d3e8-3be3-4f13-8fb0-960cd59e0a48

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## Summary

The Home Office has successfully completed a procurement process titled "EU Exit - PEGA Caseworking Support - PROC 359", aimed at providing Level 3 application support for the EU Case Working solution using PEGA Systems. This process falls under the IT services category, specifically focusing on consulting and software development. The award, worth £2,500,000, commenced on 1st November 2018 and is set to run until 31st October 2020. The procurement method employed was selective, with the contract awarded to Accenture (UK) Limited, following a call-off from a framework agreement. This procurement was officially published on 27th November 2018.

This procurement presents significant opportunities for businesses looking to expand their service offerings in IT consultancy and support. Companies specialised in software development and application support, particularly those with experience in government contracts and EU-related solutions, would be well-positioned to compete in similar future tenders. The substantial contract value also suggests a competitive landscape, encouraging firms to demonstrate their capabilities in providing robust support solutions to government entities like the Home Office.

## Notice

Provision of L3 application support (LIVE) for EU Case Working solution (PEGA Systems)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e642846c-4700-46b2-b3df-50d0fc6587e2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2018 |
| Submission deadline | 1 Oct 2018 |
| Future notice date | Not specified |
| Award date | 1 Nov 2018 |
| Contract period | 1 Nov 2018 - 31 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | £2,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 2EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Nov 2018 at 15:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e642846c-4700-46b2-b3df-50d0fc6587e2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e642846c-4700-46b2-b3df-50d0fc6587e2
  27th November 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4fd3d3e8-3be3-4f13-8fb0-960cd59e0a48. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4fd3d3e8-3be3-4f13-8fb0-960cd59e0a48.json.